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HPRT TP801 - User Manual

HPRT TP801
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TP801/TP805/TP806 User Manual
www.hprt.com 1
Desktop POS Printer
TP801/TP805/TP806
User Manual
Xiamen Hanin Electronic Technology Co.,Ltd.
ADD: Room 305A,Angye Building, Pioneering Park,
Torch High-tech Zone, Xiamen, China 361009
Tel.+86-(0)592-5885993
Fax: +86-(0)592-5885992
Web: www.hprt.com
TP805
TP801
TP806

Table of Contents

Questions and Answers

  • D
    Dawn CarterAug 21, 2025
    How to fix a paper jam in my HPRT TP801?
    • J
      Joseph VelasquezAug 21, 2025
      To fix a paper jam on your HPRT Printer, open the printer cover, check the paper path, and remove any jammed paper.
  • C
    Carolyn HarrisSep 3, 2025
    Why is the LED indicator not lighting up and my HPRT TP801 isn't working?
    • L
      Lisa BradleySep 3, 2025
      If the LED indicator is not lit and the HPRT Printer is not working, first, make sure the printer has power by connecting the power supply. If it's connected, check if the printer is turned on and turn it on. If neither of these steps works, the circuit board might be broken, and you should contact the dealer.
  • C
    Courtney GrossSep 1, 2025
    What does it mean when the Paper Error LED is on and the beeper alarms on my HPRT TP801 Printer?
    • J
      Jill ReidSep 1, 2025
      If the Paper Error LED is always on and the beeper alarms on your HPRT Printer, it indicates that the paper is out. Reload the roll paper to resolve this issue.
  • K
    Kayla Mcdonald DDSAug 31, 2025
    What to do if the Error LED blinks and beeper alarms on my HPRT TP801 Printer?
    • L
      Larry MooreAug 31, 2025
      If the Error LED is blinking and the beeper is alarming on your HPRT Printer, it could be due to a thermal print head overheated. Turn the printer off and resume when it cools. Alternatively, it could be due to overvoltage or low-voltage. Ensure you print with the specified voltage.
  • M
    Matthew BarrettAug 29, 2025
    What to do if my HPRT TP801 Printer has a paper jam?
    • M
      Mrs. Melissa McdanielAug 29, 2025
      If your HPRT Printer has a paper jam, open the printer cover and carefully check the paper path. Remove any jammed paper that you find.
  • C
    Christian JohnsonAug 27, 2025
    Why is my HPRT Printer printing blurred or spotty?
    • E
      ericagordonAug 27, 2025
      If your HPRT Printer is producing blurred prints or spots, consider the following: * Check if the roll paper is installed correctly. * Use recommended thermal roll paper. * Clean the thermal head or print roller. * Increase the print density level.
  • C
    Christina FitzgeraldAug 26, 2025
    Why is there a colored stripe on the paper from my HPRT TP801?
    • A
      arodriguezAug 27, 2025
      A colored stripe appearing on the paper from your HPRT Printer may be due to the paper nearing its end. Reinstall the roll paper to fix this.
  • R
    Raymond HenryAug 25, 2025
    Why are vertical print words missing from my HPRT TP801 Printer output?
    • S
      steven15Aug 25, 2025
      Missing vertical print words on your HPRT Printer can be due to a dirty thermal head or print roller. Clean the thermal head or print roller. If the problem persists, the thermal head might be damaged, and you should contact your dealer for assistance.
  • W
    wendy37Aug 23, 2025
    Why is my HPRT TP801 printing blurred or spotted output?
    • C
      Connor DanielsAug 23, 2025
      Blurred printing or spots on your HPRT Printer output can occur due to several reasons. First, check if the roll paper is installed correctly. If the issue persists, the roll paper might be unqualified, so use recommended thermal roll paper. A dirty thermal head or print roller can also cause this, so clean them. Finally, a low print density can result in this issue; increase the print density level to resolve it.

Summary

Safety Instructions

1. Safety warning

Warnings about the print head becoming hot and potential static damage to the printer head.

2. Instructions

General instructions for printer setup, operation, and maintenance.

POS printer packing-case

1 Overview

1.1 Introductions

General introduction to the TP801/805/806 thermal receipt printer's features and capabilities.

1.2 The main features

Lists the key features of the TP801/805/806 thermal receipt printer.

2 Specification

2.1 Printer specification

Detailed technical specifications for TP801, TP805, and TP806 printer models.

2.2 Printing media specification

2.2.1 Continuous thermal paper specification

Specifications for continuous thermal paper, including width, diameter, and thickness.

2.2.2 Black mark paper specification

Requirements and specifications for using black mark paper.

2.2.3 Notices

Important notes on handling thermal paper and environmental conditions.

2.3 Printing and cutting position

2.3.1 Printing position

Diagram and measurements for optimal printing position on paper.

2.3.2 Cutting position

Diagram illustrating the paper cutting position.

3 Printer components

3.1 Appearance and component

Detailed diagrams and labels for TP801 printer components.

3.1.2 TP805

Component identification and diagrams for the TP805 printer model.

3.1.3 TP806

Component identification and diagrams for the TP806 printer model.

3.2 Specification of Indicated light and beeper

Details on indicator lights and beeper functions and their specifications.

4 Printer packing

4.1 Open packing

Instructions for checking package contents after opening.

4.2 Choice installation site and direction of printer

Guidelines for selecting a suitable installation location and printer orientation.

4.3 Connect the printer power adaptor

Step-by-step guide on connecting the power adapter to the printer.

4.4 Connecting the Interface Cable

Procedure for connecting various interface cables to the printer.

4.5 Connecting the Cash Drawer

Instructions for connecting a cash drawer to the printer.

4.6 Paper roll installation

Steps for confirming and installing the paper roll.

4.6.2 TP801;TP805;TP806 installation;Change Paper

Procedure for installing or changing paper rolls on TP801/805/806 printers.

4.7 Setting DIP switch

4.7.1 Serial interface (RS-232 C )

Configuration settings for the RS-232 serial interface using DIP switches.

4.7.2 Interfaces of Parallel and USB2.0

DIP switch settings for parallel and USB 2.0 interfaces.

4.9 Installation of Windows driver

4.7.3 The choice of auto cutter

Settings for enabling or disabling the auto cutter function.

4.8 Print self testing

Procedure for printing a self-test page to verify printer functionality.

4.9.1 The driver installation instruction of USB;serial port;parallel interface

Step-by-step guide for installing Windows drivers for USB, serial, and parallel ports.

4.9.2 The driver installation instruction of Ethernet and Wi-Fi

4.9.3 Parameters checking and resetting illustration of the Ethernet and Wi-Fi cards

Ethernet parameter checking

Procedures for checking Ethernet card parameters.

Ethernet card parameter resetting

Procedures for resetting Ethernet card parameters.

4.9.4 Setting of Ethernet IP

4.9.5 Wi-Fi settings

Wi-Fi work mode

Configuration options for Wi-Fi work modes (AP and STA).

2. STA mode settings

3. AP mode settings:

AP mode settings

Instructions for setting the printer to AP mode and saving configurations.

5 Interfaces signal

5.1 Parallel interface

Pin definitions and signal descriptions for the parallel interface.

5.2 Serial interface

5.3 Power Supply interface definition

5.4 Cash Drawer interface signal

5.5 Serial interface and Ethernet interface

6 Troubleshooting

6.1 Printer not working

Common reasons and solutions for the printer not powering on or functioning.

6.2 LED indicator on the control panel and beeper alarm

Interpreting LED status lights and beeper alarms for printer errors.

6.3 Troubles occur during printing

Diagnosing and resolving common printing issues like stripes or jams.

6.4 Problems emerge during the paper cutting processes

6.5 Removing Jammed Paper

HPRT TP801 Specifications

General IconGeneral
BrandHPRT
ModelTP801
CategoryPrinter
LanguageEnglish

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