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Dawn CarterAug 21, 2025
How to fix a paper jam in my HPRT TP801?
- JJoseph VelasquezAug 21, 2025
To fix a paper jam on your HPRT Printer, open the printer cover, check the paper path, and remove any jammed paper.
To Next PageTo Next PageHow to fix a paper jam in my HPRT TP801?
To fix a paper jam on your HPRT Printer, open the printer cover, check the paper path, and remove any jammed paper.
Why is the LED indicator not lighting up and my HPRT TP801 isn't working?
If the LED indicator is not lit and the HPRT Printer is not working, first, make sure the printer has power by connecting the power supply. If it's connected, check if the printer is turned on and turn it on. If neither of these steps works, the circuit board might be broken, and you should contact the dealer.
What does it mean when the Paper Error LED is on and the beeper alarms on my HPRT TP801 Printer?
If the Paper Error LED is always on and the beeper alarms on your HPRT Printer, it indicates that the paper is out. Reload the roll paper to resolve this issue.
What to do if the Error LED blinks and beeper alarms on my HPRT TP801 Printer?
If the Error LED is blinking and the beeper is alarming on your HPRT Printer, it could be due to a thermal print head overheated. Turn the printer off and resume when it cools. Alternatively, it could be due to overvoltage or low-voltage. Ensure you print with the specified voltage.
What to do if my HPRT TP801 Printer has a paper jam?
If your HPRT Printer has a paper jam, open the printer cover and carefully check the paper path. Remove any jammed paper that you find.
Why is my HPRT Printer printing blurred or spotty?
If your HPRT Printer is producing blurred prints or spots, consider the following: * Check if the roll paper is installed correctly. * Use recommended thermal roll paper. * Clean the thermal head or print roller. * Increase the print density level.
Why is there a colored stripe on the paper from my HPRT TP801?
A colored stripe appearing on the paper from your HPRT Printer may be due to the paper nearing its end. Reinstall the roll paper to fix this.
Why are vertical print words missing from my HPRT TP801 Printer output?
Missing vertical print words on your HPRT Printer can be due to a dirty thermal head or print roller. Clean the thermal head or print roller. If the problem persists, the thermal head might be damaged, and you should contact your dealer for assistance.
Why is my HPRT TP801 printing blurred or spotted output?
Blurred printing or spots on your HPRT Printer output can occur due to several reasons. First, check if the roll paper is installed correctly. If the issue persists, the roll paper might be unqualified, so use recommended thermal roll paper. A dirty thermal head or print roller can also cause this, so clean them. Finally, a low print density can result in this issue; increase the print density level to resolve it.
Warnings about the print head becoming hot and potential static damage to the printer head.
General instructions for printer setup, operation, and maintenance.
General introduction to the TP801/805/806 thermal receipt printer's features and capabilities.
Lists the key features of the TP801/805/806 thermal receipt printer.
Detailed technical specifications for TP801, TP805, and TP806 printer models.
Specifications for continuous thermal paper, including width, diameter, and thickness.
Requirements and specifications for using black mark paper.
Important notes on handling thermal paper and environmental conditions.
Diagram and measurements for optimal printing position on paper.
Diagram illustrating the paper cutting position.
Detailed diagrams and labels for TP801 printer components.
Component identification and diagrams for the TP805 printer model.
Component identification and diagrams for the TP806 printer model.
Details on indicator lights and beeper functions and their specifications.
Instructions for checking package contents after opening.
Guidelines for selecting a suitable installation location and printer orientation.
Step-by-step guide on connecting the power adapter to the printer.
Procedure for connecting various interface cables to the printer.
Instructions for connecting a cash drawer to the printer.
Steps for confirming and installing the paper roll.
Procedure for installing or changing paper rolls on TP801/805/806 printers.
Configuration settings for the RS-232 serial interface using DIP switches.
DIP switch settings for parallel and USB 2.0 interfaces.
Settings for enabling or disabling the auto cutter function.
Procedure for printing a self-test page to verify printer functionality.
Step-by-step guide for installing Windows drivers for USB, serial, and parallel ports.
Procedures for checking Ethernet card parameters.
Procedures for resetting Ethernet card parameters.
Configuration options for Wi-Fi work modes (AP and STA).
Instructions for setting the printer to AP mode and saving configurations.
Pin definitions and signal descriptions for the parallel interface.
Common reasons and solutions for the printer not powering on or functioning.
Interpreting LED status lights and beeper alarms for printer errors.
Diagnosing and resolving common printing issues like stripes or jams.
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