Messaging and Internet 128
Data Services General Information (4G
LTE and 3G Networks)
The following topics will help you learn the basics of using your data services, including managing your
user name, launching a data connection, and navigating the Web with your phone.
Important: Certain data services requests may require additional time to process. While your phone is
loading the requested service, the touchscreen may appear unresponsive when in fact they are
functioning properly. Allow the phone some time to process your data usage request.
4G LTE
The 4G LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi
and delivers data transfer rates of up to 60 Mbps. To connect your phone to the 4G LTE network, you
must be in an area covered by the 4G LTE network.
For more information about the availability of 4G LTE service in your location, visit virginmobileusa.com.
Note: The availability and range of the network depends on a number of factors including your distance to
the base station, and infrastructure and other objects through which the signal passes.
Set Your Network Options
1. Swipe down from the status bar, and then tap .
2. Under Wireless & networks, tap Mobile data > Network mode.
3. Select LTE /CDMA or Automatic.
The phone will scan for the best available network and will automatically connect to it.
When your phone is connected via 4G LTE, LTE appears above the signal strength indicator in the status
bar.
Note: The network is self-discoverable, which means no additional steps are required for your phone to
connect to it.
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of the screen.
The following symbols are used:
Network (full signal): The icon indicates the strength of the signal.
4G LTE data service: Your phone is connected to a 4G LTE network.
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