Get Started 6
Handling a SIM Card
Keep the following in mind when handling a SIM card.
● You are responsible for any damage caused by inserting the SIM card in another-brand IC card
reader, etc. Virgin Mobile is not responsible in such a case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM card.
● See instructions included with SIM card for handling.
● The SIM card is the property of Virgin Mobile.
● The SIM card is replaceable (at cost) in case of loss/damage.
● Return the SIM card to Virgin Mobile when canceling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on SIM card. Virgin
Mobile is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card
inserted) is lost or stolen. For details, contact Customer Service.
● Always power off the phone before inserting/removing the SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card.
Important: Remember to power off your phone before inserting a SIM card.
1. If the phone is on, press and hold the Power/Lock Button and then tap Power off.
2. Hold the phone face down with the left side facing you.
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