How do I prepare the headset before returning it for repair?
Before sending in the VIVE Focus 3 headset for repair, remove the accessories below.
1. Face cushion
2. USB cover
3. Top strap
4. Back pad
5. Battery
6. microSD card (if installed)
Keep them in a safe place. You'll need to reassemble them when you get your headset back.
Follow these steps to remove the accessories from the headset:
1. Pull to remove the magnetic face cushion frame. Press to remove your microSD card (if
installed).
2. Gently lift the USB cover open.
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