15
Troubleshooting
Phenomenon Troubleshooting
The air conditioner does
not work.
• There might be power outages. Wait until power is restored.
• Power plug may be loose out from the socket. Put the plug in the
socket tightly.
• The power switch fuse may blow. Replace the fuse.
• The time on the timing boot is yet to come. Wait or cancel the timer
settings.
The remote control can’t
be used.
Does it exceed the proper distance with the indoor machine?
Are the batteries discharged?
Is there an obstacle between the remote control and the indoor unit?
The wind blows out, but
the cooling/ heating
effect is not good.
Is the set temperature adequate?
Are the air inlet and outlet blocked?
Is the lter dirty?
Is the air speed too low in the indoor machine?
Are there other sources of heat in the room?
The air conditioner can’t
run after the immediate
start-up after it is shut
down.
lf the air conditioner is turned on immediately after it is turned off, the
protective delay switch will delay the operation for 3 to 5 minutes.
The indoor unit blows
out odor.
The air conditioner itself does not have undesirable odor.
lf there is odor, it may be due to accumulation of the odor
in the environment. Clean the air lter or activate the cleaning
function.
During the cooling
operation, the indoor
unit outlet sometimes
will blow out mist.
When the indoor temperature and humidity are high, it happens
sometimes.
-This is because the indoor air is cooled rapidly. After it runs for sorne
time, the indoor temperature and humidity will be reduced and the
mist will disappear.
A slight “click” sound is
heard at the of start-up
or shut-down
Due to temperature changes, panel and other parts will swell, causing
the sound of friction. This is normal, not a fault.
During the cooling
operation, the indoor
unit outlet sometimes
will blow out mist.
This is because the indoor air is cooled rapidly. After it runs for sorne
time, the indoor temperature and humidity will be reduced and the
mist will disappear.
• Hear any harsh sound or smell any awful odor during running.
• There is an abnormal heating of the power cable and plug.
• The power control switch or the leakage protection switch are often disconnected.
lmmediately stop all operations, cut off the power supply and
contact our Technical support service in the following situations