What to do if my Huawei Band Watch won't sync?
If your Huawei Watch fails to sync, ensure your Band and phone have a working Bluetooth connection and that your phone has the latest version of the Huawei Wear app. Try disconnecting and reconnecting your Band and phone using Bluetooth, then try syncing again. If you still cannot sync data, close the Huawei Wear app and any background processes.
Why are message notifications not showing on my Huawei Watch?
If message notifications are not displayed on your Huawei Watch, ensure that your phone and Band have a working Bluetooth connection. Also, open the Huawei Wear app and check that the message notification feature is enabled. Please ensure that message notifications are displayed in the status bar on your phone.
Why doesn't the screen always turn on when rotating my wrist on my Huawei Band?
If the screen on your Huawei Watch doesn't always turn on when rotating your wrist, hold your wrist horizontal while wearing the band. Also, quickly rotate your wrist by approximately 90 degrees whilst holding your arm level.
Why is sleep data not accurate on my Huawei Band Watch?
If sleep readings are too low on your Huawei Watch, it may be because frequent wrist movements are detected, causing the Band to determine that the user is awake and discard sleep data. If sleep readings are too high, sensors may interpret that the user is asleep if wrist movements are infrequent.
Why is the battery life so short on my Huawei Watch?
The battery life of your Huawei Watch can be significantly decreased by turning on the screen, syncing data to the Huawei Wear app, enabling message notifications, and pairing your Band with your phone via Bluetooth.
What to do if the OTA update failed on my Huawei Band Watch?
If the OTA update on your Huawei Watch failed or took too long, ensure you have at least 30% battery before updating your Band. Update times can vary depending on network performance. OTA updates require a reliable Bluetooth connection between your phone and Band. If the Huawei Wear app or Band notifies you that the update failed, reboot your Band and try again.
How to enable message notifications at night on my Huawei Band?
Open the Huawei Wear app and select Settings > Push Messages to enable message notifications at night on your Huawei Watch.
Why is the Bluetooth connection unstable on my Huawei Watch?
The Bluetooth connection of your Huawei Watch may be lost if the devices go out of range (10 m with no obstructions) or if there is strong interference.
General| Water Resistance | 5 ATM |
|---|---|
| Strap Material | Silicone |
| Category | Smart Band |
| Compatibility | Android, iOS |
| Connectivity | Bluetooth |
| Sensors | Accelerometer, Heart Rate Monitor |
| Display | AMOLED |
| Battery Life | Up to 14 days |
| Charging Time | About 1.5 hours |
| Weight | About 23 g (including wrist strap) |
Explains how to turn the band on and off, including forced power off.
Explains how the 3-axis motion sensor monitors activity and sleep patterns.
Lists troubleshooting steps for issues encountered when pairing the band with a phone.
Provides solutions for unstable Bluetooth connections between the band and phone.
Offers troubleshooting steps when data synchronization between the band and app fails.
Addresses issues related to failed or lengthy OTA updates for the band.
Offers solutions for problems encountered when charging the band, including port cleaning and forced restart.
Suggests methods to optimize battery life on the band.
Explains factors that can cause discrepancies in step count accuracy.
Discusses reasons for inaccurate sleep data readings and potential improvements.
To Next Page
