35 When I receive a notification, the Band vibrates but the screen does
not turn on. Why?
To protect your privacy, the screen will not turn on when you receive message
notifications. If the screen turns on too frequently, this could distract the user and
shorten battery life.
36 My Band does not display message notifications. What can I do?
If message notifications are not displayed, please try the following:
1. Ensure that your phone and Band have a working Bluetooth connection and that they
sync properly.
2. Open the Huawei Wear app and check that the message notification feature is
enabled.
3. Ensure that switches are turned on for the notifications you want to receive.
Android users can choose the notifications they want to receive in the Huawei Wear
app.
Note: If you are using EMUI 3.0, select Huawei Contacts to enable SMS
notifications.
iOS users should go to Settings > Push Messages and turn on switches for
notifications they want to receive.
Note: Currently only SMS and email notifications are supported.
4. Please ensure that message notifications are displayed in the status bar on your phone.
5. Android users should verify that the Huawei Wear app is running in the background.
We recommend that you add Huawei Wear to the list of protected apps. On the
Huawei P7, the list of protected apps can be accessed by going to Settings >
Protected apps. Find the Huawei Wear app and turn on the corresponding switch.
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