19
8 FAQs
If problems occur during the use of the phone, refer to the following sections for a proper
solution. If a problem persists, contact Vodafone.
Phone cannot be powered off
1. Remove the battery cover and check whether the battery is installed properly.
2. If the battery is properly installed, a possible cause for the problem is that the battery
power is low. Charge the battery, and then try to power on the phone.
No information is displayed on the home screen
If the phone is not used for a long time and the battery runs out of power, the phone may
not display any information when it is being charged. This is a normal issue and the phone
can be powered on after the battery is charged for a while.
Battery cannot be charged
1. Check that the phone and the power adapter are connected properly.
2. Check that the power adapter and the power socket are connected properly.
3. Replace the power adapter or the battery with a new one of the same model.
Signal strength is weak
1. Check that the SIM card is installed properly.
2. Place the phone at a location where strong signals can be received.
3. Contact Vodafone.
Call volume is too high or too low
During a call, press navigation keys to adjust the volume.
V5102C00310-One Net Desk Phone Guide-EH-V7.indd 19 25/04/2012 15:47
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