Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
5.89 Why does my phone vibrate when I answer a call? .................................................................................................. 88
5.90 Why are the imported contacts garbled? ................................................................................................................... 89
5.91 How do I check the time of a missed call? ............................................................................................................... 89
6 Storage and file management ................................................................................................... 90
6.1 Why can't my phone access the Internet after I connect it to the computer using a USB cable? ................................ 90
6.2 Why can't I find a screenshot? .................................................................................................................................... 90
6.3 When the storage card is full, why can't I open an app? ............................................................................................. 90
6.4 Can I install a microSD card to my phone? ................................................................................................................ 90
6.5 Why are some files copied before my phone's update process starts using a USB flash drive? ................................. 90
6.6 After two phones are connected and set, why can't my phone display a tab of USB options? ................................... 91
6.7 Why does the Manage apps show that my phone's memory is less than 2 GB or 3 GB? ........................................... 91
6.8 Why is some of my phone's memory still occupied after I clear all the recently used applications? .......................... 91
6.9 Why doesn't my phone display any notification after I connect it to the computer? .................................................. 91
6.10 Why can't my phone detect certain microSD cards? ................................................................................................. 91
6.11 Why can't I perform USB debugging? ...................................................................................................................... 92
6.12 After I enable the USB debugging mode, why can't my phone connect to the computer? ....................................... 92
6.13 How do I check the available storage in the phone memory and microSD card? ..................................................... 92
6.14 What functions are provided by the prompted options after I connect my phone to the computer? ......................... 92
6.15 Where are my files saved by default? ....................................................................................................................... 92
6.16 How do I format the internal storage? ...................................................................................................................... 93
6.17 Why is the data in the microSD card lost after I remove the microSD card? ........................................................... 93
6.18 How can I format a microSD card? .......................................................................................................................... 93
6.19 Can I manage files by categories? ............................................................................................................................ 93
6.20 How can I view the phone information? ................................................................................................................... 93
6.21 After I access the gallery with a keyboard connected, why can't I view the specific album using the Down button?
.......................................................................................................................................................................................... 93
7 Smart IR ........................................................................................................................................ 94
7.1 Does my phone support the Smart IR function? ......................................................................................................... 94
8 Location service and navigation ............................................................................................... 95
8.1 Why does the GPS positioning function fail? ............................................................................................................. 95
8.2 Why can't the GPS of my phone search for a satellite? .............................................................................................. 95
8.3 Why can't a third-party application map load the map data? ...................................................................................... 95
8.4 Why is the location information of the third-party positioning application inconsistent with the actual situation? ... 96
8.5 Why does the GPS icon occasionally appear on the status bar? ................................................................................. 96
8.6 Why is the compass inaccurate? ................................................................................................................................. 96
8.7 Does my phone support the BeiDou Navigation Satellite System and how do I check whether the BeiDou
Navigation Satellite System is running? ........................................................................................................................... 96
8.8 Is the GPS function charged? ...................................................................................................................................... 96
8.9 How can I enable GPS? .............................................................................................................................................. 97
8.10 What is GPS? ............................................................................................................................................................ 97
8.11 How can I strengthen the GPS signals? .................................................................................................................... 97
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