Huawei P8 GRA-UL00 - Wi-Fi and Bluetooth Connectivity; Troubleshooting Bluetooth Connections; Wi-Fi Internet Access; Wi-Fi Network Connection

P8 Smartphone FAQs
Contents
2015/03
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
iii
Contents
Contents ........................................................................................................................................... iii
1.1 What can I do if the Bluetooth headset, Bluetooth car kit, or the speaker fails to be searched or connected? ............. 1
1.2 Why can't my phone automatically connect to the Bluetooth car kit after the Bluetooth car kit is enabled? ............... 1
1.3 Why can't I listen to music using the Bluetooth headset? ............................................................................................. 1
1.4 What can I do if the voice call made using the Bluetooth headset is not clear?............................................................ 2
1.5 Why can't I hear the navigation sound using the Bluetooth car kit? ............................................................................. 2
1.6 Does my phone support the automatic call answering function using the Bluetooth headset? ..................................... 3
1.7 Does my phone support Bluetooth 4.0 BLE? ............................................................................................................... 3
1.8 Why can't I find the wrist band or other Bluetooth 4.0 devices on the Bluetooth settings screen? ............................... 3
1.9 Why can't I enable or disable the Bluetooth function? ................................................................................................. 3
1.10 Why can't I access the Internet after my phone is connected to a Wi-Fi network over a router? ................................ 3
1.11 Why is the connection to the Wi-Fi network interrupted? .......................................................................................... 4
1.12 Why can't I enable Wi-Fi? .......................................................................................................................................... 4
1.13 Why can't I disable Wi-Fi? .......................................................................................................................................... 4
1.14 Why can't my phone connect to a Wi-Fi network through a router? ........................................................................... 4
1.15 Why does the download task over a Wi-Fi network stop after the screen turns off? .................................................. 6
1.16 Why can't my phone connect to the router over the Wi-Fi network and why does my phone fail to obtain an IP
address? .............................................................................................................................................................................. 8
1.17 Why does the Wi-Fi network speed become slow or the signal become poor? .......................................................... 8
1.18 Can my phone be connected to an iPhone over Bluetooth? ........................................................................................ 9
1.19 Why does the call using the Bluetooth headset have noise and intermittent problems? ............................................. 9
1.20 Why doesn't the Bluetooth headset have any sound? .................................................................................................. 9
1.21 Why can't the Bluetooth car kit work after it is connected to my phone? ................................................................... 9
1.22 When I flick down from the status bar and touch the Wi-Fi icon, why is Wi-Fi enabled slowly? ............................ 10
1.23 Why does the Wi-Fi switch become unavailable? .................................................................................................... 10
1.24 Why is the Wi-Fi function automatically turned on after I turn if off? ..................................................................... 11
1.25 Why can't my phone scan any Wi-Fi hotspot? .......................................................................................................... 11
1.26 Why can my phone scan the Wi-Fi hotspot only near the router? ............................................................................ 11
1.27 Why can't my phone scan a certain hotspot but can scan other hotspots? ................................................................ 11
1.28 Why can't my phone scan any hotspot in other countries? ....................................................................................... 11
1.29 Why is the scanned hotspot name displayed in unreadable code? ............................................................................ 12
1.30 Why does the Wi-Fi device list display the same hotspot information without refreshing? ..................................... 12
1.31 Why is the confirmation button unavailable after I enter the Wi-Fi connection password? ..................................... 12