Huawei Proprietary and Confidential
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11.6 Why can't my phone access the Internet or use data services?.................................................................................... 2
11.7 Why does my phone have no signal after I take it out from my pocket and become normal after I restart it? ........... 2
11.8 Why is the signal unstable? ......................................................................................................................................... 2
11.9 Why is there no signal suddenly?................................................................................................................................ 3
11.10 How do I share a network and enable a Wi-Fi hotspot? ............................................................................................ 3
11.11 How do I set a static IP address for my phone to connect to a Wi-Fi network? ........................................................ 4
11.12 How do I set the modem function of my phone to connect to the computer? ........................................................... 4
11.13 What are the differences between FDD and TDD? ................................................................................................... 4
11.14 Does my phone support SIM card hot swapping? ..................................................................................................... 4
11.15 Why can't I delete the data usage record for the current date? .................................................................................. 5
11.16 Why is my daily data usage refreshed to my monthly data limit every day after my data usage exceeds the
monthly limit? ..................................................................................................................................................................... 5
11.17 How can I save my data usage? ................................................................................................................................ 5
11.18 How do I set my phone not to automatically recover the mobile network connection when the Wi-Fi connection is
interrupted? ......................................................................................................................................................................... 5
11.19 Why can't I connect my phone using an OTG cable? ............................................................................................... 6
11.20 Why can't I connect my phone to a USB drive using the OTG cable?...................................................................... 6
11.21 Can I connect my phone to a mouse or a keyboard using the OTG cable? ............................................................... 6
11.22 Why does my phone fail to transfer files after the Bluetooth connection is successful? .......................................... 6
11.23 How do I view my phone's MAC address? ............................................................................................................... 6
11.24 How can I tell whether the phone is connecting to the Internet using mobile data or Wi-Fi network? ..................... 7
11.25 How do I view mobile data usage? ........................................................................................................................... 7
11.26 Can I share my phone's mobile network connection using a USB cable? ................................................................. 7
11.27 How can I tell whether my phone supports Bluetooth tethering? ............................................................................. 7
11.28 What is a Wi-Fi hotspot? ........................................................................................................................................... 7
11.29 How do I add a bookmark in the built-in web browser? ........................................................................................... 8
11.30 How do I close pages in the built-in browser? .......................................................................................................... 8
11.31 How do I open a new page in the built-in browser? .................................................................................................. 8
11.32 How do I delete personal data from the built-in browser? ........................................................................................ 8
11.33 How do I save an image from a web page?............................................................................................................... 8
11.34 How do I transfer files using OTG? .......................................................................................................................... 8
11.35 Why is the network speed slow when I use the Wi-Fi connection? .......................................................................... 9
11.36 When I send files using Bluetooth, why does the Wi-Fi connection sometimes become unavailable? .................... 9
11.37 Why can't I access the Internet in the ultra power saving mode? .............................................................................. 9
11.38 How do I disable the 4G network connection? ......................................................................................................... 9
11.39 Why does my phone have no 4G signal? .................................................................................................................. 9
11.40 Does the 4G network consume much traffic? ........................................................................................................... 9
11.41 Why can't I access the 4G network? ....................................................................................................................... 10
11.42 Can my 4G phone use the 3G card? ........................................................................................................................ 10
11.43 What is 4G?............................................................................................................................................................. 10
11.44 Why does the 4G phone consume more traffic than the 3G phone? ....................................................................... 10
11.45 How can I use the 4G service? ................................................................................................................................ 10
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