Huawei Proprietary and Confidential
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18.17 Why doesn't my phone receive the OTA update notification? ................................................................................ 89
18.18 How do I permanently delete all the files on my phone? ........................................................................................ 90
18.19 How do I set my phone to automatically check and perform updates? ................................................................... 90
19 Fingerprint identification ........................................................................................................ 91
19.1 Does my phone support fingerprint identification? .................................................................................................. 91
20 Dual systems .............................................................................................................................. 92
20.1 Does my phone support dual systems? ..................................................................................................................... 92
21 Others .......................................................................................................................................... 93
21.1 Why does the vibration not strong when I enter a number on the dialer screen? ...................................................... 93
21.2 What can I do if I can't find a solution in the FAQs to the issue that I have encountered? ....................................... 93
21.3 How do I download the User Guide of my phone? ................................................................................................... 93
21.4 Why can't I view the User Guide in phone services? ................................................................................................ 93
21.5 Can I scan a QR code using my phone?.................................................................................................................... 93
21.6 Does my phone support 3D acceleration?................................................................................................................. 93
21.7 How do I know whether my phone has been rooted? ............................................................................................... 94
21.8 Does automatic time synchronization consume data traffic? .................................................................................... 94
21.9 Can I use my phone for recording? ........................................................................................................................... 94
21.10 Does my phone come with a protective film? ......................................................................................................... 94
21.11 Does my phone support mobile TV? ...................................................................................................................... 94
21.12 Can I browse or edit Word, Excel, PowerPoint, and PDF files on my phone? ....................................................... 94
21.13 How are my phone ROM and RAM allocated? ...................................................................................................... 95
21.14 When does my phone display the notification panel or switch shortcuts if I flick down on the home screen? ...... 95
21.15 Can I move icons from a folder to another screen? ................................................................................................ 95
21.16 How do I turn on the scientific calculator? ............................................................................................................. 95
21.17 Can I quickly move icons to different home screens? ............................................................................................ 95
21.18 Why does the calculator still rotate after I set my phone's screen orientation? ....................................................... 95
21.19 Why does my phone still display English after I set the system language to Chinese Simplified? ........................ 96
21.20 Why can't the icons align with each other after I enable the shake gesture for aligning icons? .............................. 96
21.21 Why do I feel electric leakage or shock when I use the headset? ........................................................................... 96
21.22 How do I use the noise reduction headset? ............................................................................................................. 96
21.23 Why is my headset jack loose? Why can't I fully insert my headset connector into the headset jack on my phone?
Why can I only hear a background tune at a small volume? ............................................................................................ 96
21.24 Does my phone support the three-button line control headset? .............................................................................. 97
21.25 How do I obtain bootloader unlock permissions? ................................................................................................... 97
21.26 What do the different indicator colors mean? ......................................................................................................... 97
21.27 How do I improve the game fluency? ..................................................................................................................... 97
21.28 What can I do if water entered my phone? ............................................................................................................. 98
21.29 Are there any risks if I reformat my phone? ........................................................................................................... 98
21.30 How do I prevent personal data from being leaked from my phone? ..................................................................... 98
21.31 How do I set privacy protection? ............................................................................................................................ 98
21.32 How do I subscribe the favorite magazine unlock style? ........................................................................................ 99
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