Huawei SUN2000-20KTL-M2

Other manuals for Huawei SUN2000-20KTL-M2

Questions and Answers:

S
Steven BerryAug 29, 2025
Why does my Huawei SUN2000-20KTL-M2 Inverter show Abnormal Grounding and how do I fix it?
- S
  sarah70Aug 29, 2025
  If your Huawei Inverter displays an 'Abnormal Grounding' error, it indicates that the N cable or ground cable is not connected, especially when a PV array is grounded and the inverter output isn't connected to an isolation transformer. To resolve this: * Power off the inverter and check the PE cable connection. * If connected to a TN power grid, verify the N cable connection and its voltage to ground. * If the output is connected to an isolation transformer, disable Grounding inspection via the mobile app, SmartLogger, or NMS.
M
Melissa WillisAug 29, 2025
What causes String Current Backfeed on a Huawei SUN2000-20KTL-M2 Inverter and how to resolve it?
- J
  Julia GonzalezAug 29, 2025
  If your Huawei Inverter reports 'String Current Backfeed,' it means that too few PV modules are connected in series, causing the end voltage to be lower than other PV strings. To resolve this: 1. Check if the number of PV modules connected in series is less than that of other PV strings. If so, wait until the PV string current drops below 0.5 A, set the DC SWITCH to OFF, and adjust the number of PV modules. 2. Check if the PV string is shaded. 3. Check if the open-circuit voltage of the PV string is normal.
M
michaeljohnsonAug 31, 2025
Why is my Huawei SUN2000-20KTL-M2 Inverter showing Grid Undervoltage and what should I do?
- K
  Kenneth GreenAug 31, 2025
  If your Huawei Inverter displays a 'Grid Undervoltage' error, it indicates that the power grid voltage is below the lower threshold or the undervoltage duration exceeds the value specified by LVRT. Here's how to address it: 1. If the alarm occurs occasionally, the power grid may be temporarily abnormal. The SUN2000 automatically recovers once the power grid returns to normal. 2. If the alarm occurs frequently, verify that the grid voltage is within the acceptable range. If not, contact your local power operator. If it is, use the mobile app, SmartLogger, or NMS to adjust the grid undervoltage protection threshold with approval from the power operator. 3. If the problem persists, check the connection between the AC switch and the output power cable.
R
ryan19Aug 25, 2025
What to do if the Huawei SUN2000-20KTL-M2 Upgrade Failed or Software Version Unmatch?
- K
  Kara AdamsAug 25, 2025
  If your Huawei Inverter displays 'Upgrade Failed or Software Version Unmatch,' it means the upgrade process did not complete successfully. To resolve this: 1. Try performing the upgrade again. 2. If the upgrade fails multiple times, contact your dealer or Huawei technical support.
C
Cathy WillisSep 1, 2025
Why is my Huawei SUN2000-20KTL-M2 Inverter showing Grid Overfrequency and how do I fix it?
- D
  David HaynesSep 1, 2025
  If your Huawei Inverter displays a 'Grid Overfrequency' alarm, it means the power grid frequency is higher than the standard requirement for your local power grid. To address this: 1. If the alarm occurs occasionally, it may be due to a temporary power grid abnormality. The SUN2000 will automatically recover when the grid returns to normal. 2. If the alarm occurs frequently, check whether the grid frequency is within the acceptable range. If not, contact your local power operator. If it is, log in to the mobile phone app, SmartLogger, or NMS to modify the grid overfrequency protection threshold.
R
Ryan BradleySep 2, 2025
What causes Grid Underfrequency on a Huawei Inverter?
- W
  williamsmollySep 2, 2025
  If your Huawei Inverter shows a 'Grid Underfrequency' error, it indicates that the power grid frequency is lower than the standard requirement for the local power grid. Follow these steps: 1. If the alarm occurs occasionally, the power grid may be temporarily abnormal. The SUN2000 automatically recovers after detecting that the power grid becomes normal. 2. If the alarm occurs frequently, check whether the grid frequency is within the acceptable range. If not, contact the local power operator. If yes, log in to the mobile phone app, SmartLogger, or NMS to modify the grid underfrequency protection threshold.
S
shieldsdavidSep 2, 2025
What does Unstable Grid Frequency mean on my Huawei SUN2000-20KTL-M2 Inverter and how can I resolve it?
- M
  Mason SmithSep 3, 2025
  If your Huawei Inverter displays 'Unstable Grid Frequency,' it indicates that the grid frequency change rate does not comply with the local power grid standard. Here’s what you should do: 1. If the alarm occurs occasionally, the power grid may be temporarily abnormal. The SUN2000 automatically recovers after detecting that the power grid becomes normal. 2. If the alarm occurs frequently, check whether the power grid frequency is within the acceptable range. If not, contact the local power operator.
E
Eileen GutierrezSep 3, 2025
How to troubleshoot Power grid phase wire short-circuit to PE on Huawei SUN2000-20KTL-M2?
- B
  Brenda PhillipsSep 3, 2025
  If your Huawei Inverter reports 'Power grid phase wire short-circuit to PE', it means the impedance of the output phase wire is low or short-circuited to PE. Check the impedance of the output phase wire to PE, locate the position with lower impedance and restore that.
A
Ashley WalkerSep 4, 2025
What does Output Overcurrent mean on my Huawei SUN2000-20KTL-M2?
- O
  ochoavanessaSep 4, 2025
  If your Huawei SUN2000 Inverter is showing an 'Output Overcurrent' error, it means that the power grid voltage has dropped dramatically or the power grid is short-circuited, causing the inverter's transient output current to exceed the upper threshold. The SUN2000 detects its external working conditions in real time and automatically recovers after the fault is rectified. If the alarm occurs frequently, check whether the output is short-circuited. If the fault persists, contact your dealer or Huawei technical support.
M
michaelkochSep 4, 2025
What does Output DC Component Overhigh mean on my Huawei Inverter and how to resolve it?
- S
  Stephanie JacksonSep 4, 2025
  If your Huawei Inverter displays an 'Output DC Component Overhigh' error, it indicates that the DC component of the output current exceeds the specified upper threshold. The SUN2000 detects its external working conditions in real time and automatically recovers after the fault is rectified. If the alarm occurs frequently, contact your dealer or Huawei technical support.

Huawei SUN2000-20KTL-M2 Specifications

General

Model	SUN2000-20KTL-M2
Type	String Inverter
Max. efficiency	98.6%
European efficiency	98.3%
Max. input voltage	1100 V
Max. input current per MPPT	26 A
Number of MPPTs	2
Rated output power	20, 000 W
Start Voltage	200 V
MPPT Voltage Range	200 V - 1000 V
Max. AC Power	22, 000 VA
Output Frequency	50 Hz / 60 Hz
Dimensions (W x H x D)	525 x 470 x 262 mm
Weight	25 kg
Operating Temperature Range	-25°C to +60°C
Cooling Method	Natural Convection
Protection Degree	IP65
Rated AC Voltage	230 V / 400 V
Max. Input Power	30, 000 W
Max. Output Power	22, 000 W
Rated Output Voltage	230 V / 400 V

Summary

About This Document

Purpose

Describes the SUN2000 inverter, its installation, electrical connections, commissioning, maintenance, and troubleshooting.

Intended Audience

Lists the target readers for this document, including installers and users.

Symbol Conventions

Explains the meaning of symbols used throughout the document for safety and information.

Safety Information

1.1 Personal Safety

Safety guidelines for personal protection during operations, including precautions against electric shock.

1.2 Electrical Safety

Safety guidelines related to electrical hazards, grounding, and cable connections.

1.3 Environment Requirements

Guidelines for selecting and maintaining a safe operating environment for the equipment.

1.4 Mechanical Safety

Safety precautions for physical handling, mounting, and moving of the equipment.

Moving Heavy Objects

Procedures and precautions for safely moving heavy equipment to prevent injury.

Using Ladders

Guidelines for safe use of ladders during work at heights.

Hoisting and Drilling Safety

Safety procedures for hoisting operations and drilling holes.

Overview

2.1 Product Introduction

Introduces the SUN2000 inverter and its function in converting DC power to AC power.

Network Application

Describes typical grid-tied system configurations and components.

2.2 Appearance

Details the physical components, ports, and indicators of the SUN2000 inverter.

2.3 Label Description

Explains various labels, symbols, and warnings found on the equipment.

2.3.1 Enclosure Labels

Describes symbols and their meanings found on the equipment enclosure.

2.3.2 Product Nameplate

Details the information provided on the product nameplate.

2.4 Working Principles

Explains the operational principles and conceptual diagram of the SUN2000.

2.4.1 Circuit Diagram

Illustrates the conceptual circuit diagram of the SUN2000.

2.4.2 Working Modes

Describes the different operating modes of the SUN2000: Standby, Operating, and Shutdown.

Storage

Installation

4.1 Checking Before Installation

Procedures for checking outer packing materials and inverter model before installation.

4.2 Tools

Lists the tools required for installation, categorized by type.

4.3 Determining the Installation Position

Guidelines for selecting the optimal installation location for the inverter.

4.3.1 Environment Requirements

Specifies environmental conditions for safe and optimal installation.

4.3.2 Space Requirements

Details the necessary space around the unit for installation and heat dissipation.

4.4 Moving an Inverter

Provides instructions for safely moving the inverter during installation.

4.5 Installing the Mounting Bracket

Instructions for installing the mounting bracket for the inverter.

4.5.1 Wall-mounted Installation

Step-by-step guide for wall-mounting the inverter bracket.

4.5.2 Support-mounted Installation

Step-by-step guide for installing the mounting bracket on supports.

Electrical Connections

5.1 Precautions

General safety precautions before making electrical connections.

5.2 Preparing for Installation

Steps to prepare for electrical connections, including cable selection.

5.3 Connecting the PE cable

Instructions for properly connecting the protective earth (PE) cable.

5.4 Connecting the AC Output Power Cable

Detailed steps for connecting the AC output power cable.

5.5 Connecting the DC input power cable

Instructions for safely connecting the DC input power cables.

5.6 (Optional) Installing the Smart Dongle

Steps for installing the Smart Dongle for communication.

5.7 (Optional) Installing the Signal Cable

Information on connecting various signal cables.

5.7.1 Connecting the RS485 Communications Cable (Inverter Cascading)

Guide for connecting RS485 cables for inverter cascading.

5.7.2 Connecting the RS485 Communications Cable (Smart Power Sensor)

Guide for connecting RS485 cables to a Smart Power Sensor.

Commissioning

6.1 Check Before Power-On

Checklist for verifying installation before powering on the system.

6.2 Powering On the System

Step-by-step procedure for powering on the SUN2000 system.

Man-Machine Interaction

7.1 App Commissioning

Instructions for commissioning the system using the mobile app.

7.2 Parameters Settings

Guide to configuring various operational parameters of the SUN2000.

7.2.1 Energy Control

Configuration for controlling the energy output of the PV system.

7.2.2 AFCI

Explanation and configuration of the Arc Fault Circuit Interrupter function.

7.2.3 IPS Check (for Italy CEI0-21 Grid Code Only)

Procedure for performing an IPS test for specific grid codes.

7.3 SmartLogger Networking Scenario

Details on setting up the SmartLogger for network communication.

Maintenance

8.1 System Power-Off

Instructions for safely powering off the system for maintenance.

8.2 Routine Maintenance

Guidelines for performing regular maintenance tasks.

8.3 Troubleshooting

Guidance for diagnosing and resolving common issues and alarms.

Handling the Inverter

9.1 Removing a SUN2000

Steps for safely removing the inverter from its mounting.

9.2 Packing the SUN2000

Guidelines for packing the SUN2000 for transport or storage.

9.3 Disposing of the SUN2000

Instructions for proper disposal of the equipment at its end of life.

Technical Data

10.1 SUN2000 Technical Specifications

Detailed technical specifications for the SUN2000 models.

10.2 Optimizer Technical Specifications

Technical specifications for compatible PV optimizers.

Grid Codes

Table A-1 Grid Codes

Lists supported national and regional grid codes for the SUN2000.

Resetting Password

(Optional) Resetting the WLAN password

Procedure for changing or resetting the WLAN password.

Rapid Shutdown

Locating Insulation Resistance Faults

Acronyms and Abbreviations

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Huawei SUN2000-20KTL-M2 - User Manual

Table of Contents

Other manuals for Huawei SUN2000-20KTL-M2

Questions and Answers:

Huawei SUN2000-20KTL-M2 Specifications

Summary

About This Document

Purpose

Intended Audience

Symbol Conventions

Safety Information

1.1 Personal Safety

1.2 Electrical Safety

1.3 Environment Requirements

1.4 Mechanical Safety

Moving Heavy Objects

Using Ladders

Hoisting and Drilling Safety

Overview

2.1 Product Introduction

Network Application

2.2 Appearance

2.3 Label Description

2.3.1 Enclosure Labels

2.3.2 Product Nameplate

2.4 Working Principles

2.4.1 Circuit Diagram

2.4.2 Working Modes

Storage

Installation

4.1 Checking Before Installation

4.2 Tools

4.3 Determining the Installation Position

4.3.1 Environment Requirements

4.3.2 Space Requirements

4.4 Moving an Inverter

4.5 Installing the Mounting Bracket

4.5.1 Wall-mounted Installation

4.5.2 Support-mounted Installation

Electrical Connections

5.1 Precautions

5.2 Preparing for Installation

5.3 Connecting the PE cable

5.4 Connecting the AC Output Power Cable

5.5 Connecting the DC input power cable

5.6 (Optional) Installing the Smart Dongle

5.7 (Optional) Installing the Signal Cable

5.7.1 Connecting the RS485 Communications Cable (Inverter Cascading)

5.7.2 Connecting the RS485 Communications Cable (Smart Power Sensor)

Commissioning

6.1 Check Before Power-On

6.2 Powering On the System

Man-Machine Interaction

7.1 App Commissioning

7.2 Parameters Settings

7.2.1 Energy Control

7.2.2 AFCI

7.2.3 IPS Check (for Italy CEI0-21 Grid Code Only)

7.3 SmartLogger Networking Scenario

Maintenance

8.1 System Power-Off

8.2 Routine Maintenance

8.3 Troubleshooting

Handling the Inverter

9.1 Removing a SUN2000

9.2 Packing the SUN2000

9.3 Disposing of the SUN2000

Technical Data

10.1 SUN2000 Technical Specifications

10.2 Optimizer Technical Specifications

Grid Codes

Table A-1 Grid Codes

Resetting Password

(Optional) Resetting the WLAN password

Rapid Shutdown

Locating Insulation Resistance Faults

Acronyms and Abbreviations

Related product manuals