Huawei SUN2000-20KTL-M5 Quick Guide

7
Customer Service Contact Information
Region
Country
Email
Tel
Europe
France
eu_inverter_support@huawei.com 0080033888888
Germany
Spain
Italy
United Kingdom
Netherlands
Other countries For details, visit solar.huawei.com.
Asia Pacific
Australia eu_inverter_support@huawei.com 1800046639
Turkey eu_inverter_support@huawei.com -
Malaysia
apsupport@huawei.com
0080021686868
/1800220036
Thailand
(+66) 26542662 (local call
charge)
1800290055 (free in
Thailand)
China solarservice@huawei.com 400-822-9999
Other countries apsupport@huawei.com 0060-3-21686868
Japan Japan Japan_ESC@ms.huawei.com 0120258367
India India indiaenterprise_TAC@huawei.com 1800 103 8009
South
Korea
South Korea Japan_ESC@ms.huawei.com -
North
America
United States eu_inverter_support@huawei.com 1-877-948-2934
Canada eu_inverter_support@huawei.com 1-855-482-9343
Latin
America
Mexico
la_inverter_support@huawei.com
018007703456
/0052-442-4288288
Argentina 0-8009993456
Brazil 0-8005953456
Chile
800201866 (only for fixed
lines)
Other countries 0052-442-4288288
Middle East
and Africa
Egypt
eu_inverter_support@huawei.com
08002229000
/0020235353900
UAE 08002229000
South Africa 0800222900
Saudi Arabia 8001161177
Pakistan 0092512800019
Morocco 0800009900
Other countries 0020235353900
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Customer Service Contact Information

Huawei SUN2000-20KTL-M5 Specifications

General

Model	SUN2000-20KTL-M5
Type	String Inverter
Max. DC Voltage	1100 V
Start Voltage	200 V
Nominal Input Voltage	600 V
Max. Input Current per MPPT	26 A
Number of MPPTs	2
Rated AC Power	20000 W
Max. Efficiency	98.6%
Weight	25 kg
Operating Temperature Range	-25°C to +60°C
Cooling	Natural convection
Protection Degree	IP66
AC Output Frequency	50 Hz / 60 Hz
Max. DC Input Power	30000 W
Max. Output Power	22000 VA
Nominal Output Voltage	230 Vac / 400 Vac
Rated AC Voltage	400 V / 380 V / 220 V
AC Voltage Range	320 V - 480 V
Dimensions (W x H x D)	525 mm x 470 mm x 262 mm
Max. DC Power	30, 000 W