Alarm
ID-
Cause
ID
Alarm
Name
Alarm
Severit
y
Alarm
Clearan
ce
Mode
Impact on the System Handling Suggestion
0012-01 BPS
neutral
loss
Minor Automa
tic
● If the inverter has not
started and the batteries
are abnormal, the UPS
cannot work in inverter
mode. If the batteries are
normal, the UPS can work
in inverter mode.
● If the inverter has started,
the UPS can work in
inverter mode properly.
Possible cause: The
bypass input neutral
wire is not connected.
Measures: Check that
bypass input power
cables are correctly
connected.
0014-01 Start
timeout
Critical Manual
/Power-
o
The UPS cannot be started. Possible causes:
● The bypass load
exceeds the rated
inverter load.
● An internal fault
occurs in the UPS.
Measures:
● Reduce the output
load, manually clear
the alarm, and
restart the UPS.
● Contact Huawei
technical support for
repair.
0020-01 Batt.
reverse
Critical Automa
tic
The power supply from the
UPS and system is not
aected.
Possible cause: Batteries
are reversely connected.
Measure: Check the
battery installation, and
reinstall the batteries.
0022-01 No
battery
Minor Automa
tic
The power supply from the
UPS and system is not
aected.
Possible causes:
● Batteries are not
connected.
● Batteries are not
securely connected.
Measures:
● Connect batteries.
● Check that batteries
are securely
connected.
UPS2000-G- (6 kVA-20 kVA)
User Manual D Alarm Handling
Issue 18 (2021-07-16) Copyright © Huawei Technologies Co., Ltd. 146