Hubble Eclipse+ - Page 13

13
Troubleshooting for Wi-Fi® Internet Viewing
English
HubbleClub Cannot pair to
HubbleClub.
Make sure you are pressing the
HubbleClub Pairing button
on
the bottom of the Eclipse+.
HubbleClub Cannot nd my
product model on
APP.
There are more than one Hubble
App. Check if you download correct
App “HubbleClub By Hubble
Connected” and select Wellness.
Connectivity
Issues
I get a message: We
are having problems
accessing your
device. This could be
due to lack of internet
connection. Please
wait and try again
later.
1. Please try again in a few
minutes.This could be because
of any issue with your internet
connection.
2. If the problem remains, please
restart your device to check if
this xes the problem.
3. Please restart your WIFI Router.
Connectivity
issues
I am not able to
access my device.
Please check if the device is within
Wi-Fi
®
range. Please try to move
the device closer to the router for
better Wi-Fi
®
connectivity and try
again.
Feature Nightlight not on. 1. Press nightlight button on
Eclipse+ to cycle to next color.
2. Increase brightness level
on Eclipse+ or using the
HubbleClub App.