How to fix Hunter Douglas Silhouette Duolite UltraGlide that raise or lower unevenly?
Check that the window is square by measuring the diagonals. Also, check that the installation brackets are level. Shim to level if necessary.
How to fix Hunter Douglas Silhouette Duolite UltraGlide that are hard to raise or lower?
Hunter Douglas shadings cannot be forced into tight inside mount window openings. If an inside mount, check that the headrail is installed correctly and make sure there is clearance between the ends of the shading or shade and the window casement.
How to install Hunter Douglas Silhouette Duolite UltraGlide Window Blinds headrail?
Check that the installation brackets are level and aligned. Adjust and/or shim to level, if necessary. Be sure the heads of the mounting screws are flush against the installation brackets. Check that the headrail is completely inserted into the installation brackets so that the locking lever on the installation bracket slides over the headrail.
What to do if Hunter Douglas PowerView Gen 3 Window Blinds shading does not respond to the remote?
A Hunter Douglas shade will not operate until it is joined to a group. Check that the correct group number is selected on the remote. The LED on that group number will light up.
What to do if Hunter Douglas SoftTouch Window Blinds shading does not operate when pushing up or pulling down the wand?
Unplug the power cable from the motor and lift the wand to discharge any residual power. Then, plug the power cable back in. A green LED should flash to indicate the motor has power.
Why Hunter Douglas PowerView Gen 3 Window Blinds bottom rail does not raise or lower completely?
The batteries may be low in the battery wand or satellite battery pack. Replace the batteries.
What to do if Hunter Douglas PowerView Gen 3 and SoftTouch Window Blinds rechargeable battery wand is charged but the shade does not operate?
The rechargeable battery wand can operate in temperatures up to 176°F (80°C). If the temperature in your window exceeds this, the safety feature will shut the battery off temporarily. The battery wand will turn back on once the temperature lowers into the operable range. If you anticipate the rechargeable battery wand consistently exceeding this temperature limit, please reinstall in a location that avoids direct sunlight.
Why Hunter Douglas PowerView Gen 3 Window Blinds adjacent shadings do not roll up evenly?
It is considered normal if the roll-up on adjacent Hunter Douglas shadings is within 5?16" of each other. If one shading rolls up tighter than another, lower and raise both shadings several times.
What to do if Hunter Douglas SoftTouch Window Blinds wand detached from the activation arm?
The wand is attached to the activation arm using a magnet and is easily reattached by touching the top of the wand to the activation arm.
What to do if Hunter Douglas PowerView Gen 3 Window Blinds shading does not operate when the control button is pressed?
Check that the batteries in the wand or satellite battery pack are correctly inserted and have not lost power. Check that the power source is securely connected to the power cable and the cables are not pinched or caught in the headrail or installation brackets.
General| Brand | Hunter Douglas |
|---|---|
| Model | Silhouette Duolite UltraGlide |
| Duolite Feature | Yes |
| Operation | UltraGlide |
| Material | Fabric |
| Light Control | Adjustable |
| View Through | Adjustable |
Overview of shading components and system types.
Lists necessary tools and fasteners for installation.
Outlines the four main steps for installing the shading.
Instructions for mounting installation brackets for inside and outside mounts.
Defines mounting types and window casing terms.
Detailed steps for mounting brackets for inside window mounts.
Detailed steps for mounting brackets for outside window mounts.
Explains required clearance for spacer blocks and extension brackets.
Install the battery wand for PowerView/SoftTouch systems.
Instructions for installing the rechargeable battery wand mount.
Procedures for attaching the shading headrail to the installation brackets.
How to attach an optional dust cover for outside mounts.
Connecting the power source for motorized systems.
Installation instructions for the satellite battery pack.
Instructions for mounting the rechargeable battery wand as a satellite unit.
Inserting the rechargeable battery wand into its mount.
Attaching the SoftTouch wand and making final adjustments.
Connecting the 18V DC power supply.
Steps to test the shading operation with PowerView Gen 3.
General guide to operating the front and rear shading components sequentially.
Instructions for lowering and raising UltraGlide shadings.
Basic operation for SoftTouch motorized shadings.
Advanced operation modes for setting favorite positions.
Guide to using the PowerView App and Gen 3 Remote for control.
Procedures for calibration and shade programming resets.
Common issues like headrail fit and basic operation problems.
Troubleshooting for rechargeable battery recharging and operation.
Addresses issues with bottom rail weight and skew adjustment.
Troubleshooting vane operation and fabric clinging problems.
Adjusting upper and lower limits for SoftTouch shadings.
Instructions on how to safely detach the shading from its brackets.
Guidelines for cleaning the headrail and front shading.
Cleaning the rear shade and properties of Silhouette fabrics.
Critical warning about strangulation hazards from window blind cords.
Statements regarding FCC and Canadian ICES compliance.
Details of the lifetime limited warranty and how to obtain service.
To Next Page
