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Hold
By pressing hold the call is on hold and can be retrieved or a second call can be established.
From the second call conference, swap or transfer is possible.
Swap calls
It is possible to swap call, i.e. to toggle between 2 external parties.
Example: If call “1” is active and call “2” is on hold, then the user can swap to call “2” and “call “1” is
the automatically put on hold, and vice versa.
Transfer Call
Both attended and semi-attended transfer is possible.
Attended transfer sequence:
Semi-attended transfer sequence:
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