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IBM 3270 User Manual

IBM 3270
330 pages
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3.
Is
the
problem
with
a
session
in
a
host
window?
Yes No
I
You
have
a 3270
PC
problem.
1.
Do
not
turn
off
your
system
unit.
2.
Make
a
note
of
the
problem,
for
example:
Messages
received
Return
code
received
Unexpected
result.
3.
Make
a
note
of
what
you
were
trying
to
do
when
the
problem
occurred,
for example:
Which
PC
application
was
running
Which
keys
you
pressed.
4.
Follow
your
procedures
for
reporting
problems
to
your
supervisor
or
the
person
solving
computer
problems.
(If
you
are
responsible
for
solving
software
problems,
you
can
refer
to
Appendix
B
in
the
3270
PC
Control Program Reference
for
more
detailed
instructions).
You
have
a
problem
communicating
with
a
host.
1.
Do
not
turn
off
your
system
unit.
2.
Look
at
the
Operator
Information
Area
OIA)
at
the
bottom
of
the
screen
for
an
indicator.
3.
Go
to
the
Host
Communication
indicator
chart
on
page
13-6.
3.
Look
up
the
explanation
for
the
indicator
shown.
4.
Then
return
here
and
continue.
Locating
Problems
With
Your
CP
13-3

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IBM 3270 Specifications

General IconGeneral
BrandIBM
Model3270
CategoryDesktop
LanguageEnglish

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