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IBM 3278 Series

IBM 3278 Series
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Maintenance Library
3278
Display Station
Models
1,
2,
3;
4,
and,
5
Maintenan.ce Information
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SY27-2510-6

Table of Contents

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IBM 3278 Series Specifications

General IconGeneral
Display TypeCRT
Character SetEBCDIC
Screen Size12 inches
Display ColorsMonochrome
ConnectivityCoaxial cable
KeyboardDetachable

Summary

IBM Maintenance Library

3278 Display Station Maintenance Information

Manual covers maintenance for IBM 3278 Display Station Models 1-5.

Preface

Publication Organization Overview

Outlines the seven chapters and appendix of the publication.

Starting Point for Failure Isolation

Identifies MAP 00 as the starting point for troubleshooting.

Safety Notices

Critical Safety Warnings

Lists critical safety warnings related to electrical shock, high voltage, and hot components.

Operational Cautions and Precautions

Provides operational cautions for handling equipment and preventing damage or intermittent failures.

CE Safety Practices

Personal Safety and Working Conditions

Guidelines for working alone, safe power disconnection, and personal protective measures.

Handling High Voltages and CRTs

Specific safety instructions for handling CRTs and high voltages.

CE Safety Practices and First Aid

Equipment Safety and Housekeeping Rules

Rules for restoring safety devices, securing covers, and maintaining a clean work area.

Emergency First Aid Procedures

Steps for responding to accidental electrocution and serious injuries.

First Aid Procedures

Rescue Breathing Steps for Adults

Detailed instructions for performing rescue breathing on adults.

Chapter 1. Introduction and System Overview

3278 Station Attachment and FRUs

Describes station attachment, logic types (D/M), and Field Replaceable Units.

Chapter 1. System Features

3278 Logic Configurations and Model 5

Details differences in D/M logic types and Model 5 capabilities.

Magnetic Slot Reader and APLText Features

Explains MSR/MHS functionality and APL/Text capabilities.

Chapter 1. Input and Connectivity

Selector Pen and Electrical Grounding

Describes selector pen function and electrical grounding requirements.

Chapter 1. Display Issues and Protection

Static Ground Points for Display Problems

Lists static ground points to check for intermittent or erratic display operation.

Lightning Protection Measures

Covers the unit's design for lightning protection and customer responsibility.

Chapter 1. Maintenance Strategy

Maintenance Plan Components Overview

Outlines operation tests, FRU swapping, and MAPs as maintenance aids.

Operation Tests and MAPs Usage Guidelines

Describes operation tests and rules for using Maintenance Analysis Procedures.

Chapter 1. Maintenance Analysis Procedures (MAPs)

MAP Usage Rules and Considerations

Provides rules for using MAPs, including problem determination and card/connector checks.

Chapter 2. Maintenance Analysis Procedures (MAPs)

MAP 00: StartRestart Troubleshooting

Entry point for isolating any failure on the 3278, including logic type indicators.

MAP 00: StartRestart Troubleshooting Steps

Troubleshooting LEDs, Voltages, and Capacitors

Details steps for checking LEDs, FRUs, voltages, and ferrocapacitors.

Chapter 2. SymptomRepair List

Display Blank, Dim, or Single Line Issues

Troubleshooting for blank screens, dim displays, or single lines, listing affected cards.

Diagonal Lines and Sync Problems

Steps for diagonal lines or sync problems, involving yoke and analog card adjustments.

Chapter 2. SymptomRepair List (Continued)

Raster, Intensity, and Cursor Issues

Addresses raster problems, intensity variations, and cursor flashing.

Divider Line and Keyboard Issues

Troubleshooting for divider lines, random data, and keyboard input problems.

Chapter 2. SymptomRepair List (Continued)

Character Display and Test Mode Errors

Troubleshooting for incorrect characters, missing dots, and Test Mode 1 errors.

Chapter 2. SymptomRepair List (Continued)

Keyboard, Selector Pen, and MSRMHS Failures

Covers keyboard failures, selector pen issues, and MSR/MHS component problems.

Error Codes and APLText Mode Errors

Guides for indicated error codes and APL/Text mode specific errors.

MAP 01: Terminal Failure

MAP 01 EntryExit Points and Initial Check

Lists entry/exit points and the first step for checking indicator lights.

MAP 01: Terminal Failure (Continued)

Display and Feature Failure Checks

Steps for identifying incorrect display, keyboard, subsystem, or feature failures.

MAP 01: Terminal Failure (Continued)

Power and Fuse Checks

Steps for checking power, fuses, and routing to other MAPs.

MAP 01: Terminal Failure (Continued)

Fuse and Card Exchange Procedures

Procedures for exchanging fuses, the 01A/A1H2 card, and checking for shorts.

MAP 01: Terminal Failure (Continued)

Logic Cards and Cable Connectivity Checks

Steps for exchanging logic cards and checking low voltage and line power cables.

MAP 01: Terminal Failure (Continued)

Voltage Verification and Analog Card Checks

Procedures for verifying AC and DC voltages, including analog card adjustments.

MAP 01: Terminal Failure (Continued)

Analog Card Adjustments and Voltage Issues

Steps for analog card adjustments and troubleshooting voltage problems.

MAP 01: Terminal Failure (Continued)

Power Supply, Logic Cards, and Control Adjustments

Troubleshooting involving power supply, logic cards, and intensity/contrast controls.

MAP 01: Terminal Failure (Continued)

Power Distribution and Switch Checks

Steps for checking power distribution cables, line power cable resistance, and main power switch.

MAP 01: Terminal Failure (Continued)

Power Assemblies, Switches, and Fuse Checks

Procedures for exchanging ON/OFF switch, power assemblies, ferro transformer, and fuses.

MAP 01: Terminal Failure (Continued)

Power Supply, Transformer, and Card Exchange

Steps involving power supply exchange, ferro transformer, main power box, and 01A/A1H2 card exchange.

MAP 01: Terminal Failure (Continued)

High Voltage Indicator and Card Adjustments

Troubleshooting for high voltage indicator, card adjustments, and low voltage power supply.

MAP 01: Terminal Failure (Continued)

Final Card Exchange and Adjustment

Final step involving exchanging and adjusting the 01A/A1H2 card.

MAP 02: Display Failure

MAP 02 EntryExit Points and Initial Indicator Check

Lists entry/exit points and the first step for checking indicator lights.

Feature Card Problem Isolation

Steps for removing feature cards and identifying if the problem persists.

MAP 02: Display Failure (Continued)

Coax Cable, Cursor, and Divider Line Checks

Steps for checking coax cable, cursor, divider line, and screen blanking.

MAP 02: Display Failure (Continued)

Card Exchange and Display Adjustment Checks

Procedures for exchanging the 01A/A1H2 card, checking display normality, size, and focus.

MAP 02: Display Failure (Continued)

Analog Adjustments and Flashing Display Troubleshooting

Steps for verifying analog adjustments, exchanging cards, and checking for flashing displays.

MAP 02: Display Failure (Continued)

Intensity Control and Blank Screen Checks

Steps related to intensity control, blank screens, and card exchanges.

MAP 02: Display Failure (Continued)

Fuse Checks and CRT Filament Observation

Procedures for checking fuse F1 and observing CRT filament light.

MAP 02: Display Failure (Continued)

CRT Exchange and Cable Short Checks

Steps for exchanging the CRT, checking for cable shorts, and verifying operation.

MAP 02: Display Failure (Continued)

CRT Socket Connections and Raster Issues

Procedures for checking CRT socket connections, raster appearance, and single line displays.

MAP 02: Display Failure (Continued)

Card Exchanges and Cursor Presence Checks

Steps for exchanging various cards and checking for cursor presence.

MAP 02: Display Failure (Continued)

Divider Line, Security Key, and Wiring Checks

Troubleshooting for divider lines, security key position, and wiring to key switches.

MAP 02: Display Failure (Continued)

Cursor, Test Patterns, and Card Exchange Steps

Steps for checking cursor appearance, test patterns, and exchanging cards.

MAP 02: Display Failure (Continued)

Test Modes, Pattern Correction, and Card Exchanges

Procedures for test modes, correcting display patterns, and exchanging cards.

MAP 02: Display Failure (Continued)

Controller Communication and Alignment Checks

Steps for verifying controller communication and checking display alignment.

MAP 02: Display Failure (Continued)

Display Adjustments and Control Checks

Procedures for display adjustments, intensity/contrast controls, and card exchanges.

MAP 02: Display Failure (Continued)

TestNormal Switch and Screen Content Checks

Steps for checking the Test/Normal switch and verifying screen content.

MAP 02: Display Failure (Continued)

Character Readability and Case Switch Verification

Procedures for checking character readability, exchanging cards, and verifying case switch settings.

MAP 02: Display Failure (Continued)

Resistance Checks, Card Exchanges, and Character Sequence

Steps for resistance checks, card exchanges, and verifying character display sequence.

MAP 02: Display Failure (Continued)

Feature Cards, Keyboard Test, and Routing to MAP 03

Procedures for removing feature cards, testing keyboard exercise, and routing to MAP 03.

MAP 02: Display Failure (Continued)

Controller Communication and Final Steps

Steps for checking controller communication, exchanging cards, and routing to MAP 05.

MAP 03: Keyboard Failure

MAP 03 EntryExit Points and Initial Checks

Lists entry/exit points and initial steps for mechanical and key checks.

MAP 03: Keyboard Failure (Continued)

Cable Connectors and Logic Card Checks

Procedures for checking keyboard cable connectors, logic card, and ID jumpers.

MAP 03: Keyboard Failure (Continued)

Card Exchanges and Clicker Failure Identification

Steps for card exchanges, verifying operation, and identifying clicker failures.

MAP 03: Keyboard Failure (Continued)

Clicker Sound, Logic Card, and System Disabled Issues

Procedures for checking clicker sound, exchanging logic cards, and handling system-disabled clickers.

MAP 04: Feature Error

MAP 04 EntryExit Points and Initial Checks

Lists entry/exit points and initial steps for identifying feature cards and isolating problems.

MAP 04: Feature Error (Continued)

Feature-Specific Error Identification

Steps to identify if selector pen, MSR, ECS/TEXT, PS, or security keylock caused the error.

MAP 04: Feature Error (Continued)

Alarm, Intermittent Trouble, and Routing Procedures

Troubleshooting for audible alarms, intermittent issues, and routing to other MAPs.

MAP 04: Feature Error (Continued)

Card Exchanges and Audible Alarm Checks

Procedures for exchanging cards and checking for audible alarm issues.

MAP 04: Feature Error (Continued)

Feature Identification and Switch Setting Verification

Steps for identifying features, checking switch settings, and verifying operation.

MAP 04: Feature Error (Continued)

PS and ECS Feature Card Exchange Procedures

Procedures for exchanging PS and ECS feature cards and handling font issues.

MAP 04: Feature Error (Continued)

ECS Card Exchange and PS Card Exchange Steps

Steps for exchanging ECS cards and PS cards, and checking for corrected trouble.

MAP 04: Feature Error (Continued)

ECS Feature Card Switches and Error Code Checks

Details on ECS card switch settings and checking for error codes.

MAP 04: Feature Error (Continued)

ECS CardModule Exchange and Cable Verification

Procedures for exchanging ECS cards, pluggable modules, and verifying cable connections.

MAP 04: Feature Error (Continued)

Card Reinstallation, MSR Checks, and Fuse Verification

Steps for reinstalling cards, checking MSR operation, and verifying fuses.

MAP 04: Feature Error (Continued)

MSR Voltage Checks and Verification

Procedures for verifying voltages related to the MSR component.

MAP 04: Feature Error (Continued)

MSR Test Card, Logic Card Exchange, and Test Success

Steps for testing MSR with a test card, exchanging logic cards, and verifying test success.

MAP 04: Feature Error (Continued)

Logic Card Exchange and Return to Customer

Procedures for exchanging logic cards and returning the unit to the customer.

MAP 04: Feature Error (Continued)

Selector Pen Maintenance and Voltage Checks

Steps for selector pen cleaning, voltage checks, and exchanging selector pen feature cards.

MAP 04: Feature Error (Continued)

Selector Pen Exchange and Alarm Isolation

Procedures for exchanging the selector pen and isolating audible alarm issues.

MAP 05: System Indicated Failure

MAP 05 EntryExit Points and Initial Checks

Lists entry/exit points and initial steps for checking indicator lights and switches.

Feature Card Problem Isolation

Steps for removing feature cards and identifying if the problem persists.

MAP 05: System Indicated Failure (Continued)

Security Key, Error Log, and Card Exchange

Procedures for checking the security key, using the error log, and exchanging the 01A/A1G2 card.

MAP 05: System Indicated Failure (Continued)

Coax Cable Tests and Card Gate Checks

Steps for testing coax cable resistance and checking card gate connections.

MAP 05: System Indicated Failure (Continued)

Card Exchanges, Error Codes, and Feature Errors

Procedures for exchanging cards, checking error codes, and identifying feature-related errors.

MAP 05: System Indicated Failure (Continued)

Coax Connectors, Feature Identification, and Cable Exchange

Steps for checking coax connectors, identifying features, and exchanging cables.

MAP 05: System Indicated Failure (Continued)

Card Exchanges, Routing, and Keyboard Disconnection

Procedures for exchanging cards, routing to other MAPs, and disconnecting the keyboard.

MAP 05: System Indicated Failure (Continued)

Card Exchange, Cable Exchange, and Routing

Steps for exchanging cards, cables, and routing to other MAPs.

Chapter 3. Maintenance Aids

Maintenance Aids Overview

Overview of maintenance aids including switches, indicators, and diagnostic tests.

Operation Tests: Offline and Online

Explains operation tests for failure determination and verification, including offline and online tests.

Chapter 3. Offline Tests

Test Mode 1: Pattern Display Function

Describes Test Mode 1 for checking character generator, storage, and control logic.

Chapter 3. Test Mode 2: Key-to-CRT

Test Mode 2 Keyboard Scan Code Testing

Explains Test Mode 2 for testing keyboard scan codes and character display replacement.

Chapter 3. Test Mode 2 (Japanese Katakana)

Japanese Katakana Keyboard Test Procedures

Describes Test Mode 2 for Japanese Katakana keyboards and double-character entry.

Chapter 3. Test Mode 2 (Japanese English)

Japanese English Keyboard Test Procedures

Describes Test Mode 2 for Japanese English keyboards and double-character entry.

Chapter 3. Test Mode 3: Logic Area

Test Mode 3 Logic Area Test Procedures

Explains Test Mode 3 for logic area tests and data paths, with key sequences.

Chapter 3. Test Mode 3 (Continued)

Test Mode 3 Keyboard Type Character Results

Details character results based on keyboard type and model for Test Mode 3.

Chapter 3. Test Mode 3 (Continued)

Test Mode 3 Security Keylock and Status Clearing

Describes Test Mode 3 steps involving security keylock and clearing status.

Chapter 3. Test Mode 3 (Continued)

Test Mode 3 Cursor, Pattern, and Key Sequence Tests

Details Test Mode 3 steps for cursor behavior, test patterns, and key sequences.

Chapter 3. Test Mode 3 (Continued)

Test Mode 3 Key Operations and Display Changes

Explains Test Mode 3 key operations affecting cursor movement and display changes.

Chapter 3. Test Mode 3 (Continued)

Test Mode 3 Cursor Movement and Pattern Display Verification

Describes Test Mode 3 steps for cursor movement and pattern display verification.

Chapter 3. Test Mode 3 (Continued)

Test Mode 3 Intensity Control and Font Verification

Covers Test Mode 3 steps for intensity control and font verification.

Chapter 3. Test Mode 3 (Continued)

Test Mode 3 Power-On Reset and Position Clearing

Details Test Mode 3 steps for power-on reset and clearing display positions.

Chapter 3. Test Mode 3 (Continued)

Test Mode 3 Character Entry and Cursor Movement Steps

Explains Test Mode 3 steps for character entry and cursor movement based on key presses.

Chapter 3. Test Mode 3 (Continued)

Test Mode 3 Conclusion and Online Test Reference

Concludes offline tests and refers to online tests for features.

Chapter 3. Online Tests

Overview of Available Online Tests

Lists eight selectable online tests for the 3278 when attached to 3274 or 3276 control units.

Chapter 3. Requesting Online Tests

Procedure for Initiating Online Tests

Describes how to start tests, select test numbers, and specify port addresses.

Chapter 3. Requesting Online Tests (Continued)

Re-entering Tests and Interpreting Results

Covers re-entering tests if X symbol appears and interpreting test result indicators.

Chapter 3. Test 0: Display Operation

Test 0: Determine Terminal Functionality

Objective of Test 0 is to determine overall terminal functionality.

Routine 3: Interactive Test Procedure

Allows operator testing of selector pen and keyboard functions, displays test pattern.

Chapter 3. Test 0: Display Operation (Continued)

Test Pattern Definitions and Displays

Defines test pattern lines and shows the actual test pattern display.

Chapter 3. Test 0: Display Operation (Continued)

Interactive Test Procedures for Selector Pen

Steps for testing the selector pen feature using touch input.

Chapter 3. Test 0: Display Operation (Continued)

Interactive Test Procedures for MSR, ECS, PS Features

Procedures for interactive testing of MSR, ECS, and PS features.

Chapter 3. Test 1: Error Log Display

Error Log Format for 3274 Control Unit

Shows the format of the error log for the 3274 control unit.

Chapter 3. Test 1: Error Log Display (Continued)

3274 Display Error Log Codes and Interpretation

Lists common error codes for the 3274 and explains their meaning.

Chapter 3. Test 1: Error Log Display (Continued)

3276 Error Log Format and Display

Illustrates the error log format and how it's displayed for the 3276 control unit.

Chapter 3. Test 1: Error Log Display (Continued)

3276 Control Unit Error Log Codes

Lists common error codes for the 3276 control unit and provides an example.

Chapter 3. Test 8: PS Feature Test Pattern

PS Feature Test Pattern Description and Notes

Describes the PS feature test pattern and notes on display variations for different models.

Chapter 3. Error LogRepair Actions

3274 Control Unit Error LogRepair Actions

Lists error codes and corresponding repair actions for the 3274 control unit.

3276 Control Unit Error LogRepair Actions

Lists error codes and corresponding repair actions for the 3276 control unit.

Chapter 4. Component Locations

Switches and Indicators Overview (Figure 4-1)

Illustrates and labels switches and indicators on the display station.

Chapter 4. Component Locations (Continued)

Switches and Indicators (Katakana, Figure 4-2)

Shows switches and indicators, specifically for Katakana models.

Chapter 5. Display Image Adjustments

Yoke Alignment and Centering Procedures

Steps for disabling vertical deflection, removing cone shield, and aligning the yoke.

Chapter 5. Display Image Adjustments (Continued)

CRT Components and Yoke Adjustments

Details CRT components, yoke adjustments, and grounding clips.

Chapter 5. Display Image Adjustments (Continued)

Centering, Width, and Analog Card Adjustments

Guides for centering, width adjustment, and analog card potentiometers.

Chapter 5. Display Image Adjustments (Continued)

Model 5 Display Adjustments and Focus

Specific adjustments for Model 5, intensity control, and focus adjustment.

+44 V Power Supply Adjustment Preparation

Preparation steps for adjusting the +44 V power supply, including jumper connections.

Chapter 5. +44 V Power Supply Adjustment

Voltage Adjustment Procedures (Below +44 V)

Steps for adjusting voltage when it's below the target range, identifying potential causes.

Voltage Adjustment Procedures (Above +48 V)

Steps for adjusting voltage when it's above the target range, identifying potential causes.

Chapter 6. Removals and Replacements

Cover Removal Procedures

Instructions for removing front, side, and top/rear covers for access.

Chapter 6. Power Unit Removals

Low-Voltage Power Supply and AC Capacitor Removal

Steps for removing the low-voltage power supply and AC capacitor.

Prime Power Box and Ferrotransformer Removal

Steps for removing the prime power box and ferrotransformer.

Chapter 6. High-Voltage Power Supply and Fuses

High-Voltage Power Supply Removal Procedure

Procedure for removing the high-voltage power supply, including CRT anode lead handling.

Fuse Locations and Card Removal Basics

Identifies fuse locations and general procedures for card/connector removal.

Chapter 6. Card and Connector Procedures

Internal Connector and Coax Handling

Instructions for removing and exchanging internal connectors and coax cables.

Card Removal and Replacement Techniques

Detailed steps for removing and inserting cards using extractor levers and proper seating.

Chapter 6. Circuit Board Segments and CRT Service

Circuit Board Segment Procedures

Procedure for removing and reinstalling circuit board segments with alignment considerations.

CRT Handling Safety and Removal

Safety warnings for handling CRTs and initial steps for removal.

Chapter 6. CRT Replacement Procedures

CRT Removal Steps and Cautions

Detailed steps for removing the CRT, including disconnecting leads, removing shields, and handling holding nuts.

CRT Mounting and Support Considerations

Cautions regarding CRT weight, handling, and support during removal and installation.

Chapter 6. Yoke and Shield Assemblies

Yoke and Shield Removal Procedures

Steps for disconnecting yoke cable, removing CRT socket, cone shield, and yoke assembly.

Yoke and Centering Magnet Assembly Installation

Instructions for separating and reinstalling yoke and centering magnet assemblies, noting orientation.

Chapter 6. Yoke Adjustments and Operator Controls

Yoke Grounding Clips and Tightening

Procedures for removing/installing grounding clips and tightening yoke clamp screws.

Operator Controls Mounting Reference

Notes that operator controls are mounted to the CRT mask assembly.

Chapter 6. Operator Controls Service

CRT Frame Assembly and Mask Removal

Steps for removing CRT frame assembly covers and mask.

Switch and Control Component Removal

Procedures for removing On/Off switch, intensity/contrast controls, and indicator cards.

Chapter 6. Optional Features

Audible Alarm and Security Keylock Service

Instructions for removing/reinstalling audible alarm and security keylock assemblies.

Keyboard Units Removal and Reinstallation

Lists required equipment and introduces procedures for keyboard unit service.

Chapter 6. Keyboard Unit Procedures

Keyboard Removal and Top Cover Service

Steps for disconnecting the keyboard and removing the top cover.

Keyboard Assembly Removal from Base

Steps for disconnecting keyboard and clicker connectors and removing the assembly.

Chapter 6. Keyboard Components Service

Clicker, Keybutton, and Key Module Removal

Procedures for removing clicker assembly, key buttons, and key modules.

Chapter 6. Key Module Replacement

Key Module Installation and Circuit Board Cleaning

Steps for installing a new key module, cleaning the circuit board, and aligning assemblies.

Chapter 6. Keyboard Assembly Procedures

Logic Card Assembly Removal and Reinstallation

Steps for removing and reinstalling the logic card assembly from the keyboard.

Selector Pen Removal and Reassembly

Procedures for removing and reassembling the selector pen's lens assembly.

Chapter 6. Selector Pen Service

Selector Pen Lens Assembly Procedures

Detailed steps for unscrewing the cone-shaped tip and reassembling the lens assembly.

Chapter 7. Magnetic Slot Reader Information

MSRMHS Device Overview and Maintenance

Describes MSR and MHS devices, their components, and customer responsibility for maintenance.

Magnetic Stripe Readability Defects and Cleaning

Lists defects preventing accurate reading and recommends head element cleaning.

Appendix A. Glossary

Analog Card, Attribute, Bell, Blanking Definitions

Defines Analog card, Attribute, Bell, and Blanking terms.

Coax, Cone Shield, Contrast, Cursor Definitions

Defines Coax, Cone shield, Contrast, and Cursor terms.

(D) Logic, Divider Scan Definitions

Defines (D) logic type and Divider scan terms.

Appendix A. Glossary (Continued)

Dual Intensity, Ferro, Filament, Flyplate Definitions

Defines Dual intensity, Ferro, Filament, and Flyplate terms.

(M) Logic, Mask, Neck, Prime Definitions

Defines (M) logic type, Mask, Neck, and Prime terms.

Raster, Security Keylock, Sweep Definitions

Defines Raster, Security Keylock, and Sweep terms.

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