v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 8864,” on page 23 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only)”, that step must be performed only by a
trained service technician.
Error code Description Action
030-269-001 Link m Cntrl 1 Sequencer error.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see “Updating the
firmware” on page 13).
2. Update the BIOS code (see “Updating the
firmware” on page 13).
3. Reseat the I/O board.
4. Replace the I/O board.
030-270-001 On Chip Memory access error.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see “Updating the
firmware” on page 13).
2. Update the BIOS code (see “Updating the
firmware” on page 13).
3. Reseat the I/O board.
4. Replace the I/O board.
030-271-001 SRAM access error.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see “Updating the
firmware” on page 13).
2. Update the BIOS code (see “Updating the
firmware” on page 13).
3. Reseat the I/O board.
4. Replace the I/O board.
030-272-001 NVRAM access error.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see “Updating the
firmware” on page 13).
2. Update the BIOS code (see “Updating the
firmware” on page 13).
3. Reseat the I/O board.
4. Replace the I/O board.
030-273-001 FLASH access error.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see “Updating the
firmware” on page 13).
2. Update the BIOS code (see “Updating the
firmware” on page 13).
3. Reseat the I/O board.
4. Replace the I/O board.
030-274-001 Base Addr Register Key error.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see “Updating the
firmware” on page 13).
2. Update the BIOS code (see “Updating the
firmware” on page 13).
3. Reseat the I/O board.
4. Replace the I/O board.
116 IBM System x3850 Type 8864: Problem Determination and Service Guide
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