v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 8864,” on page 23 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only)”, that step must be performed only by a
trained service technician.
Error code Description Action
030-xxx-00n Failed SCSI test on PCI slot n where n
represents the slot number of the failing
adapter.
1. Check the BMC log or system-error log before
replacing a CRU or FRU (see“Error logs” on page
70).
2. Reseat and, if necessary, replace the adapter in
slot n.
035-002-0nn ServeRAID interface timeout.
1. The ServeRAID controller might not be configured
correctly. Obtain the basic and extended
configuration status bytes and see the ServeRAID
Hardware Maintenance Manual for more
information.
2. Reseat the following components:
a. SAS hard disk drive backplane cables
b. ServeRAID controller
3.
Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
035-253-0nn ServeRAID controller 0nn initialization
failure; 0nn = the controller number.
1. The ServeRAID controller might not be configured
correctly. See the ServeRAID Hardware
Maintenance Manual for more information.
2. Reseat the following components:
a. SAS hard disk drive backplane cables
b. ServeRAID controller
3.
Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
035-253-s99 RAID adapter initialization failure.
1. Reseat the following components:
a. ServeRAID adapter
b. SAS hard disk drive backplane cable
2.
Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
035-254-0nn Setup error; unable to allocate memory to
run test.
Check the system resources and make more memory
available (see “Configuration/Setup Utility menu
choices” on page 15); then, run the test again.
035-255-0nn Internal error.
1. Reseat the SAS hard disk drive backplane cable.
2. Replace the SAS hard disk drive backplane.
035-260-0nn System to controller interface failure.
1. Reseat the following components:
a. ServeRAID adapter
b. I/O board
2.
Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
Chapter 5. Diagnostics 117
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