Chapter 2. Solving computer problems
Diagnosing problems . . . . . . . . .10
Troubleshooting . . . . . . . . . . .10
Error messages . . . . . . . . . .10
Errors without messages . . . . . . .15
A password problem . . . . . . . .16
A power switch problem . . . . . . .17
Keyboard problems . . . . . . . .17
UltraNav problems . . . . . . . . .18
Standby or hibernation problems . . . .19
Computer screen problems . . . . . .23
Battery problems . . . . . . . . .24
Hard disk drive problems . . . . . .25
A startup problem . . . . . . . . .26
Fingerprint authentication problems . . .27
Other problems . . . . . . . . . .27
Starting IBM BIOS Setup Utility . . . . .31
Recovering pre-installed software . . . . .32
Upgrading the hard disk drive . . . . . .33
Replacing the battery . . . . . . . . .35
© Copyright IBM Corp. 2004 9
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