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IBM ThinkPad® T40 Series - Chapter 3. Getting Help and Service from IBM
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Chapter
3.
Getting
help
and
service
from
IBM
Getting
help
and
service
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8
Getting
help
on
the
We
b
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.3
8
Calling
IBM
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8
Getting
help
around
the
world
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2
©
Copyright
IBM
Corp.
2004
37
58
60
Table of Contents
Main Page
Ελληνικά
5
Table of Contents
5
Important Notice for Users
19
Important Regulatory Notice for Users
19
Information about Hard Disk Capacity
19
Finding Information with Access IBM
21
English
23
Chapter 1. Overview of Your New Thinkpad Computer
23
Your Thinkpad at a Glance
24
Features
25
Specifications
26
Caring for Your Thinkpad Computer
27
Chapter 2. Solving Computer Problems
31
Diagnosing Problems
32
Troubleshooting
32
Error Messages
32
Errors Without Messages
37
A Password Problem
38
A Power Switch Problem
39
Keyboard Problems
39
Ultranav Problems
40
Standby or Hibernation Problems
41
Computer Screen Problems
45
Battery Problems
46
Hard Disk Drive Problems
47
A Startup Problem
48
Fingerprint Authentication Problems
49
Other Problems
49
Starting IBM BIOS Setup Utility
53
Recovering Pre-Installed Software
54
Upgrading the Hard Disk Drive
55
Replacing the Battery
57
Chapter 3. Getting Help and Service from IBM
59
Getting Help and Service
60
Getting Help on the Web
60
Calling IBM
60
Getting Help Around the World
64
Appendix A. Wireless Related Information
65
Wireless Interoperability
65
Usage Environment and Your Health
65
Authorized Operation Within the United States and Canada
66
Enabling Extended Channel Mode
67
Appendix B. Warranty Information
69
IBM Statement of Limited Warranty Z125-4753-08 04/2004
69
Part 1 - General Terms
69
Part 2 - Country-Unique Terms
73
Part 3 - Warranty Information
86
Guarantee Supplement for Mexico
92
Appendix C. Customer Replaceable Units (Crus)
95
Appendix D. Notices
97
Processing Date Data
97
References to the Web Site Addresses
98
Electronic Emission Notices
98
Product Notice Requirements
99
Environmental Notices for Japan
99
IBM Lotus Software Offer
101
Trademarks
103
Index
105
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