Country or region Language Telephone Number
United States English 1-800-IBM-SERV
(1-800-426-7378)
Uruguay Spanish 000-411-005-6649
Venezuela Spanish 0-800-100-2011
Vietnam English/Vietnamese Ho Chi Minh
(84)-8-824-1474
Hanoi (84)-4-842-6316
Getting help around the world
If you travel with your computer or relocate it to a country where your
ThinkPad machine type is sold and serviced by IBM or by IBM resellers who
are authorized to perform warranty service, International Warranty Service is
available for your computer.
Service methods and procedures vary by country, and some services might
not be available in all countries. International Warranty Service is delivered
through the method of service (such as depot, carry-in, or on-site service) that
is provided in the servicing country. Service centers in certain countries might
not be able to service all models of a particular machine type. In some
countries, fees and restrictions might apply at the time of service.
To determine whether your computer is eligible for International Warranty
Service and to view a list of the countries where service is available, go to
www.ibm.com/pc/support, and click Warranty. Eligible IBM computers are
identified by their four-digit machine types. For more information about
International Warranty Service, see Service Announcement 601-034 at
www.ibm.com.
Getting help and service
42 ThinkPad
®
T40 Series Service and Troubleshooting Guide
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