Attention: All of the files on the primary hard disk partition (usually drive C)
will be lost in the recovery process. However, before any data is overwritten,
you will be given the opportunity to save one or more files to other media.
1. If possible, save all your files and shut down your operating system.
2. Turn off your computer for at least 5 seconds.
3. Turn on your computer. Watch the display carefully. While the message,
“To interrupt normal startup, press the blue Access IBM button” is
displayed at the lower left of the screen, press the Access IBM button. The
IBM Rescue and Recovery workspace opens.
4. Click Restore your system.
5. Click Restore my hard drive to the original factory state and then click
Next.
6. Follow the instructions on the screen.
7. When the recovery process finishes, press the Enter key. Your computer
will restart with the pre-installed operating system, drivers, and software.
Upgrading the hard disk drive
You can increase the storage capacity of your computer by replacing the hard
disk drive with one of greater capacity. You can purchase a new hard disk
drive from your IBM reseller or IBM marketing representative.
Notes:
1. Replace the hard disk drive only if you upgrade it or have it repaired. The
connectors and bay of the hard disk drive were not designed for frequent
changes, or drive swapping.
2. The IBM Rescue and Recovery program and the Product Recovery
program are not included on an optional hard disk drive.
Attention
Handling a hard disk drive
v Do not drop the drive or subject it to physical shocks. Put the drive on
a material, such as soft cloth, that absorbs the physical shock.
v Do not apply pressure to the cover of the drive.
v Do not touch the connector.
The
drive is very sensitive. Incorrect handling can cause damage and
permanent loss of data on the hard disk. Before removing the hard disk
drive, make a backup copy of all the information on the hard disk, and
then turn the computer off. Never remove the drive while the system is
operating, in standby mode, or in hibernation mode.
Recovering pre-installed software
Chapter 2. Solving computer problems 33
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