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IBM
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ThinkPad T40 series
Service And Troubleshooting Guide
Page 51 (Chapter 3. Getting Help and Service from IBM)
IBM ThinkPad T40 series - Chapter 3. Getting Help and Service from IBM
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Chapter
3.
Getting
help
and
service
from
IBM
Getting
help
and
service
........
4
0
Getting
help
on
the
W
eb
........
4
0
Calling
IBM
............
4
1
Getting
help
around
the
world
......
4
3
©
Copyright
IBM
Corp.
2002
39
50
52
Table of Contents
Main Page
Important Regulatory Notice for Users
5
Information about Hard Disk Capacity
7
Finding Information with Access IBM
9
Table of Contents
11
Chapter 1. Overview of Your New Thinkpad Computer
13
Your Thinkpad at a Glance
14
Features
15
Specifications
17
Caring for Your Thinkpad Computer
18
Chapter 2. Solving Computer Problems
23
Diagnosing Problems
24
Troubleshooting
24
Error Messages
24
Errors Without Messages
29
A Password Problem
30
A Power Switch Problem
31
Keyboard Problems
31
Ultranav ™ Problems
32
Standby or Hibernation Problems
33
Computer Screen Problems
36
Battery Problems
38
Hard Disk Drive Problems
39
A Startup Problem
40
Other Problems
41
Starting IBM BIOS Setup Utility
43
Recovering Pre-Installed Software
44
Upgrading the Hard Disk Drive
46
Replacing the Battery
49
Chapter 3. Getting Help and Service from IBM
51
Getting Help and Service
52
Getting Help on the Web
52
Calling IBM
53
Getting Help Around the World
55
Getting Help and Service
56
Appendix A. Important Safety Instructions
57
Modem Safety Information
59
Laser Compliance Statement
60
Appendix B. Wireless Related Information
63
Wireless Interoperability
63
Usage Environment and Your Health
63
Appendix C. Warranty Information
65
Warranty Period
65
Warranty Service and Support
66
Before You Call for Service
66
Calling for Service
67
IBM Statement of Limited Warranty Z125-4753-06 8/2000
68
Appendix D. Notices
79
Processing Date Data
79
References to the Web Site Addresses
80
Electronic Emission Notices
80
Telecommunication Notices
81
Fax Branding
82
Industry Canada Requirements
83
Notice for Australia
84
Notice for New Zealand
85
Product Notice Requirements
87
Environmental Notices for Japan
87
Trademarks
88
Index
101
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