Related service information
This section provides information about the following:
v “Service web site”
v “Restoring the pre-installed system”
v “Passwords” on page 32
v “Power management” on page 35
Service web site
When the latest maintenance diskette and the system
program service diskette become available, they will be
posted on http://www.ibm.com/pc/partner/spm
Restoring the pre-installed system
When the hard disk drive is replaced because of a failure,
no Product Recovery program is on the new hard disk. In
this case, you must use the recovery CD for the computer.
Order the recovery CD and the hard disk drive at the same
time so that you can recover the new hard disk drive with
the pre-installed software when they arrive. For information
on which CD to order, see “Recovery CDs” on page 214.
Recovery to Factory Contents by using
Product Recovery CDs
To create the service partition and install the factory
contents from the recovery CD, do the following:
Note
The recovery process might take up to 2 hours.
1. Insert the recovery CD into the CD or DVD drive, then
restart the computer.
2. Following message is displayed: “Your computer
originally included a Product Recovery program ...
Reinstall the Product Recovery program? (Y/N) [ ]”.
3. Press Y key. The service partition is created and
loaded with the Product Recovery program files.
4. At next window, press Enter to continue.
v The service partition is created. The system
automatically reboots during this process.
v The recovery process copies some files to the
service partition, and PKUNZIPs others.
v Follow the prompts. You may be prompted to
change CDs.
v When the process is complete, the system reboots.
Related service information
General descriptions 31
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