BASIC TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
Machine will not
operate
Control handle bail not pulled Pull control handle bail
Batteries need to be charged Charge batteries
Bad batteries Replace batteries
Loose batteries connection Tighten the connector
Main control unit circuit breaker tripped Reset main control unit breaker
Faulty key switch Contact ICE service center
Brush motor will
not operate
Scrub head is raised off oor Lower scrub head
Faulty scrub head (up/down)switch Contact ICE service center
Faulty control handle bail switch Contact ICE service center
Faulty brush motor or wiring Contact ICE service center
Worn Motor carbon brushes Contact ICE service center
Machine does
not propel (Drive
model)
Faulty transaxle motor or wiring Contact ICE service center
Worn Motor carbon brushes Contact ICE service center
Vacuum motor
will not operate
Faulty vacuum motor or wiring Contact ICE service center
Worn Motor carbon brushes Contact ICE service center
Little or no
solution ow
Ball valve set too low or shut off Turn on the ball valve
Solution ow control knob set too low or
shut off
Adjust solution control ow knob
Clogged solution tank lter or solution
hose
Clean solution tank filter or flush out
solution hose
Clogged solution Solenoid valve Remove valve and clean
Poor water pick
up
Recovery tank is full Drain recovery tank
Loose drain hose cap Tighten cap
Clogged oat shut-off screen located in
recovery tank
clean screen
Clogged squeegee assembly Clean squeegee assembly
Worn squeegee blades Replace or rotate squeegee blades
Incorrect squeegee blade deection Adjust squeegee blade height
Loose vacuum hose connections Secure hose connections
Clogged vacuum hose Remove clogged debris
Damaged vacuum hose Replace vacuum hose
Recovery tank cover not in place Properly position cover
Damaged recovery tank cover seal Replace seal
Faulty vacuum motor Contact ICE service center
Low battery charge Recharge batteries
Short run time
Low battery charge Fully recharge batteries
Defective batteries Replace batteries
Faulty battery charger Repair or replace battery charger
Down pressure lever is set for extra scrub
head pressure
Lower down pressure lever
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