icetro A25B15O - User Manual

Questions and Answers

A
Amy LeeAug 7, 2025
What to do if my icetro A25B15O is running but not making ice?
- P
  paige55Aug 8, 2025
  If your icetro Ice Maker is operating but not producing ice, several factors could be at play. First, ensure there's sufficient water in the tank and that the water supply valve is functioning correctly. If ice cubes are stuck on the vaporizer, check the water supply and hot gas valve. If the water isn't getting cold, inspect the water supply valve; if it's fine, contact customer service. Also, verify that water is being sprayed and that the circulation pump is operational. Condensing issues can arise from a dusty condenser (clean it) or a malfunctioning condenser fan motor. If the condenser itself isn't working, the ambient temperature might be too high. For hot gas leaks or refrigerant refill needs, contact customer service.
C
Christine ClarkeAug 11, 2025
Why my icetro A25B15O does not operate?
- D
  Drew WilsonAug 11, 2025
  The ice maker might not be operating for a few reasons. First, ensure the ice maker is properly plugged in. Second, check if a breaker has tripped and reset it. If the problem continues, contact an authorized service center. Third, verify that the switch is turned to “ICE.” Finally, if the ice tank is full, the ice maker will stop. Wait 15~30 minutes after removing ice for it to resume operation.
A
Adam WangAug 16, 2025
Why is the ice tank of my icetro Ice Maker not fully filled?
- A
  Austin UnderwoodAug 16, 2025
  If the tank of your icetro Ice Maker isn't fully filled with ice cubes, consider these factors. First, it typically takes about 12 hours of operation for the ice tank to fill completely. Second, ensure the drain pipe of the water tank is properly connected and clean to prevent water accumulation in the ice tank. Lastly, check the installation site to ensure hot air isn't being blown into the tank.
J
Jessica ConradAug 20, 2025
Why are the ice cubes from my icetro A25B15O too small?
- I
  Isaac PearsonAug 20, 2025
  If the ice cubes from your icetro Ice Maker are too small, it could be due to a few reasons. The ambient temperature might be too high; lower temperatures result in bigger ice. Also, check the water supply to ensure there's enough water in the tank. Furthermore, inspect the water nozzle for any clogs. For issues with ice thickness control, contact customer service.
J
John BaileyAug 25, 2025
Why are the ice cubes from my icetro Ice Maker too large?
- M
  Melissa SmithAug 26, 2025
  If the ice cubes from your icetro Ice Maker are too large, it might be because the ambient temperature is too low. The lower the ambient temperature, the bigger the ice will be. For details on how to control the thickness of ice, contact the customer service center.
K
Katrina BrooksAug 29, 2025
How to fix fragmented ice from icetro A25B15O?
- O
  oconnortrevorAug 29, 2025
  If your icetro Ice Maker produces fragmented ice, it may be because water is not accurately sprayed from the nozzle to the center of the vaporizer cube. Try cleaning the ice maker, as the nozzle may be clogged with a foreign object.
T
Timothy MaysSep 2, 2025
Why are the ice cubes from my icetro Ice Maker white?
- T
  Tracy HowellSep 2, 2025
  If the ice cubes from your icetro Ice Maker are white, it could be due to too little water in the water tank. Check the water supply and whether water leaks from the tank.

This document is the user manual for the ICETRO ICE Maker, covering models A25B15, A25B150, IU-0070-AB, IU-0070-ABP, A25015, A25B15P, WU-0070-AB, A25015P, 44R213, IU-0070-OU, IU-0070-OUP, OU-0070-AB, A25B15POD, and 3597. It provides essential information for safe installation, operation, and maintenance of the ice maker.

Function Description

The ICETRO ICE Maker is designed to produce good-quality, transparent ice automatically. It operates by spraying water onto a frozen ice-forming mold, where mineral impurities are separated as the water freezes. Melted ice and concentrated minerals are drained away, ensuring the production of clear ice. The machine continues to make ice until the ice container is full, detected by a temperature sensing tube. It features an automatic ice-removal function and a left/right opening door system for user convenience. The product is designed for both indoor and outdoor use, with front ventilation possible via an attachable kick plate/grill.

Important Technical Specifications

The ice maker models listed have a maximum manufacturing capacity of 28 kg/day (61.7 lb/day). Each cycle produces 24 pieces of ice.

Dimensions (WxDxH): 380 x 625 x 857 mm (14.9 x 24.6 x 33.7 inches), including handle, leg, and hinge.
Electrical Rating: 115 V / 60 Hz / 4.0 A.
Weight: 103.6 lb (Before Box), 119 lb (After Box).
Refrigerant: R-134a.
Cooling Capacity: 723 kcal/hr (at 45°F).
Cooling Method: Air Cooled.
Ice Storage Capacity: The maximum capacity of the ice container is 26 lb (12 kg).
Water Supply Condition: Temperature 50~90°F, Pressure 14.22~71.12 psig.
Ambient Temperature: 50~100°F.
Power Consumption: 340 W.
Ice Size Control: Controlled by an EVA SENSOR.
Full Ice Detection: Controlled by an electronic sensor with differential application per ambient temperature (automatic PCB control).
Refrigerant Control: MICOM Control.

The optimal functionality is achieved at room temperatures of 50~68°F and supplied water temperatures lower than 50°F. The maximum ice capacity is based on 50°F ambient and water temperature, and high summer temperatures may affect capacity.

Usage Features

Initial Operation: To start, open the water supply valve, plug in the ice maker, turn the switch to "ICE" position. The first batch of ice should be discarded, with good-quality ice produced within 1-2 hours.
Ice Production Cycle: The ice maker automatically produces 24 pieces of ice every 30 minutes. The compressor, fan motor, and pump motor work to freeze water onto the ice-forming mold.
Ice Removal Cycle: Once sufficiently cooled, the ice production cycle stops. The compressor continues to work, while the pump and fan motors stop. Hot gas and water supply valves open, heating the frozen surfaces to release ice into the container. Water is fed to dilute minerals and wash them through the drain pipe.
Ice Shape: The ice produced has a rectangular bell shape, clear and transparent. Cracks may appear but typically disappear over time. Frosting may occur on stored ice but disappears when water is poured on it.
Door Opening Method: The door hinges can be reconfigured to open from either the left or right side, providing flexibility for installation.
Drainage: The ice maker is available in two types: gravity drain (naturally drains water) and drain pump (drains water to an adjacent sink, capable of raising water up to 8ft/2.4m). A drain pump kit can be installed on gravity drain models for conversion.
Water Supply: Requires a 1/4" diameter copper cable connection to the tap water pipe with a shutoff valve. A pipeline filter is recommended for water with high mineral levels.

Maintenance Features

Regular maintenance is crucial for optimal performance and longevity.

Cleaning Frequency: The nozzle, ice slide, and water tank should be cleaned at least once a month after turning off power. Filters of the water tank and ice tank should also be cleaned monthly. The condenser should be cleaned at least once a month.
Cleaning Procedure (Nozzle/Ice Slide/Water Tank):
1. Open the door and remove two front injection bolts on the top cover.
2. Pull off the top cover.
3. Slightly lift and remove the ice slide.
4. Clean the ice slide with a soft plastic brush or sponge.
5. Clean the gap of the nozzle frame on the vessel sheet (water tank).
6. Lift the drain projectile inside the vessel sheet, clean it, and drain the water. Ensure the drain projectile is correctly reassembled.
Cleaning Procedure (Filters):
1. Empty the ice tank.
2. Prepare a cleaning solution (30g neutral dishwashing detergent with 8L warm water, 35~45°C).
3. Soak a clean cloth in the solution and clean the inside of the ice tank. Pour solution into the draining pipe and allow to dry.
4. Press the switch to "WASH" for automatic cleaning, which repeats water supply and circulation pump operation.
5. Open the front door and remove filter screens from the bottom of the ice tank and water tank.
6. Rinse screens with running water and reassemble. Insert the bottom filter screen first, then the top screen.
Cleaning Procedure (Condenser):
1. Remove two screws on the front panel at the center inside.
2. Remove dust from the condenser surface using a vacuum cleaner.
3. Reassemble the screw to the panel.
Ice Machine Cleaning and Sanitizing (Every Six Months):
- Use certified ice-maker detergent and disinfectant (complying with 40 CFR 180.9403 and registered with USA Office of Pesticides Program Antimicrobials Division).
- Wear rubber gloves and goggles.
- Washing: Mix 150 ml (5.1 oz) detergent with 4 liters of water. Immerse components or spray surfaces.
- Sanitizing: Mix 200 ml (6.7 oz) 5.25% Sodium Hypochlorite disinfectant with 5 liters of water. Immerse components for 10 minutes or spray surfaces.
- Thoroughly rinse all components with clean tap water to prevent cross-contamination.
- The manual provides detailed steps for disassembling and cleaning specific parts for both "Cubic Type" and "Vertical Type" ice makers.
Management in the Coldest Season:
1. Clean the ice-production system.
2. Turn off the power.
3. Empty the water container. Remove the pump hose and the back panel.
4. Separate the inlet pipe connected to the water supply valve.
5. Turn on the power and turn the switch to "WASH" to open the water supply valve and remove water from the inlet pipe.
6. In the case of the drain pump model, pour 1/2 gallon of RV anti-freeze mixture (propylene glycol) into the ice container.
7. Turn off the ice maker and pull the plug. Re-connect the pump hose and other hoses. Repeat initial starting steps.

Safety Cautions

The manual emphasizes several safety precautions:

Electrical Safety: Do not use if the supply voltage differs from requirements. Avoid touching electrical components with wet hands, altering the power cord, or plugging too many appliances into one outlet. Unplug the product if water gets inside power components.
Installation Safety: Install on a level surface, away from moisture, dust, rain, or heat sources. Ensure proper ventilation. Do not install on a tilted surface.
Material Safety: Keep combustible gases or flammable materials away from the product.
Product Handling: Do not apply excessive force or shock. Do not disassemble or modify the product.
Drainage: Ensure proper water supply and drainage facilities. The floor should be waterproofed and sloped to drain any leaks.
Child Safety: Remove the door or fix it firmly when disposing of an old ice maker to prevent children from getting trapped.
Chemical Handling: Detergents and disinfectants can cause burns. If ingested, drink large amounts of water or milk and contact a doctor. If on skin, wash with water. Keep out of reach of children.