Does not hold a charge
1. Try using another USB cable and connect it to a different power source to charge for 2 hours
(e.g., USB port on a computer or a different charging adapter).
2. Make sure that the voltage of the charger you are using is not greater than 5V. Higher
voltage can potentially cause the keyboard to shut down.
Note: the charging indicator will turn green once the battery is fully charged and please unplug
the cable.
Compatibility issues and scope of compatibility
Incompatible range at this stage:
Devices: Steam deck, PlayStation (PS4, PS5), XBOX, Smart TV
System: Linux all, Ubuntu all
Other: 3rd party Bluetooth adapters 4.0 and below, remote desktop software
Range of compatibility at this stage:
System version: Windows 8 or later, Mac OS 10.12 or later, iOS 9.0 or later, Android 6.0 or
later , Chrome OS
Contact us
iClever support
Your feedback is important to us.
If you have any question or idea want to share, please contact our team by:
iclever@support.com
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