30
PB
Coverage
Pulse Operators are fully warrantied for a period of 2 years or 1,000,000 cycles (whichever comes first)
from their purchase date. This warranty is inclusive of, and limited to, all component and manufacturing
defects only, and does not cover possible failure due to external forces including irregularities caused
by impact, improper installation and/or connection, voltage surges and any and all other user and/or
environmentally caused failures. This warranty is valid for replacement or repair of defective product
only, and does not include any labour incurred for the removal or installation of defective part(s), re-
installation of replacement/repaired product, shipping charges for the return of the product, or other
possible costs related to the inoperability of the operator.
Soware reliability and performance is also covered under our warranty, but does not include soware
updates, upgrades and/or custom modifications unless so authorized in writing by iControls.
Claims
Before making a warranty claim, please call Pulse Tech Support at 1-833-785-7332 and ask for
troubleshooting assistance. DO NOT REMOVE THE PRODUCT , until so authorized.
Note
Upon request, iControls can also provide field assistance (additional fees may apply) and/or advice
with installation, troubleshooting, product enhancement or improvement of our product.
Under the terms of this limited warranty, for any door components that are found to be defective upon
inspection by authorized iControls personnel, iControls will replace the defective door components.
Labour charges for installation or repairs shall be the responsibility of the customer and must be
performed by an authorized iControls Dealer. This warranty applies only to doors that are professional
installed by an authorized iControls dealer. In the case that one of the door model or part is discontinued
or becomes obsolete, iControls reserves the right to replace the product with a suitable alternative.
iControls shall not be liable for any consequential or incidental damages. All other warranties, express
or implied, including any warranty of merchantability, are hereby expressly excluded. Some jurisdictions
do not allow the exclusion or limitation of consequential or incidental damages, so the above limitation
or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have
other rights which vary from jurisdiction to jurisdiction. To make a claim under these warranties, contact
iControls.
PULSE WARRANTY
18 - 50 West Wilmot Street, Richmond Hill, Ontario Canada L4B 1M5
905-597-8989 • www.iControls.ca • sales@iControls.ca
PULSE TECHNICAL SUPPORT LINE: 1-833-PULSEDC (1-833-785-7332)
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