SERVICE AND TECHNICAL SUPPORT MANUAL Gas Furnace: (F/G)9MXT
Specifications subject to change without notice.
440 04 4321 04 23
Figure 16 Troubleshooting Guide − Flow Chart
Is LED status light ON solid, alternately
flashing bright
-dim-bright-dim like a
heartbeat, or flashing ON and OFF?
Is there 24V at 24VAC and COM?
Is there 115V at L1 and NEUTRAL?
Is there 115V going to switch?
Is circuit breaker closed?
Check for continuity in wire from circuit
breaker to furnace.
Close circuit breaker and go back to
START.
Is LED status light alternately flashing
bright
-dim-bright-dim like a heartbeat?
Determine status code. The status code
is a
single or two digit number with the
number
determined by the number of
short flashes and the seco
nd number
, the
To recall a status code: Briefly (2 – 3
seconds)
connect the TEST/TWIN terminal
to the “C” thermostat terminal with a jumper
wire
to begin status code recovery and
component test. If a previous status code is
present, the code will repeat 4 times then
go on to component test. If no previous
code is present, a component test will
begin without flashi
ng any status codes.
Component Test Sequence: Gas valve
and humidifier will not be turned on.
Inducer motor will start in HIGH speed and
remain on HIGH until the end of the blower
test, then shift to LOW speed for 7 to 15
seconds, the following components
are on
for 10
– 15 seconds each individually: hot
surface igniter,
blower speeds: LO HEAT,
HI HEAT, COOL.
Was there a previous status code?
Go to section below for the flashed status
code.
Does the control respond to W/W1, W2,
Y1, Y/Y2, and G (24V
) thermostat
signals?
Run system through a low-heat, high-
heat, or cooling cycle to check operation.
Status codes are erased after 72 hours.
Is 24V present at W/W1, W2, Y1, Y/Y2 or
G thermostat terminals on the furnace
control?
Check room thermostat or
interconnecting cable.
Disconnect all the thermostat wires from
the furnace control.
Does the problem repeat when using a
jumper wire?
The thermostat is not compatible with the
furnace control. Either install a ballast
resistor, connect the
C furnace control
thermostat terminal to the thermostat, or
replace the thermostat.
Is LED status light ON solid?
The control is locked out and will auto-
reset after 1 hour. Lockout could be due
to any of the following:
- Flame sense circuit failure.
- Gas valve relay stuck open.
- Software check error.
Reset power to clear lockout. Replace
control if code repeats.
Inspect secondary voltage (24V) wiring,
including thermostat leads for short
circuit.