SERVICE
These products are designed and manufactured to ensure a minimum of
maintenance. However, should your testset ever require service, follow the
instructions below.
In-Warranty Service
For in-warranty service, ship the unit to our service group.
Include a form of proof-of-purchase, such as a photocopy of the sales
receipt. IDEAL will, at our option, repair or replace your testset free of
charge, and will return it freight prepaid.
Note that cordsets used with the testset are not under warranty.
See shipping instructions below.
Out-of-Warranty Service
For out-of-warranty service, ship the damaged unit to our service group.
IDEAL will inspect the unit for damage and advise the estimated cost of
repair by phone or mail. Upon your approval of the estimated repair
charge, we will make all necessary repairs and return the testset to you.
Charges for service and return freight are invoiced on a C.O.D. basis with
the return shipment, unless you have an approved credit account. See
shipping instructions below.
Shipping Instructions
1. Ship the testset and a copy of the sales receipt, if available.
2. Enclose a description of the problem you are having.
3. Include your name, address, and telephone number.
4. Pack securely to prevent damage in transit.
5. Ship prepaid to:
IDEAL Repair Dept.
Becker Place
Sycamore, IL 61078
Warranty limited solely to repair or replacement; no warranty of
merchantability, fitness for a particular purpose or consequential damages.
IDEAL INDUSTRIES, INC.
Sycamore, IL 61078, U.S.A.
Ajax, Ontario, L1S 2E1, Canada
Warrington, Cheshire WA5 5TN, England
800-304-3578 Customer Assistance
WWW.idealindustries.com
ND 605-2 Testsets made in France
Accessories made in Mexico and U.S.A.
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