IDEATEC S.A. - Z.I. de Noville-les-Bois - rue Léopold Génicot 19A - 5380 Fernelmont, Belgium - Tel: +32(0)81 42 00 10 - Fax: +32(0)81 57 91 70 - E-mail: info@ideatec.be
User’s guide DLC4000/DLC8000 - Doc. V2.1 - Firmware V3.1
Page 30
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Your warranty
IDEATEC S.A hereby guarantees that this product is free from defects in material and workmanship for a period of two years from the date of
purchase. If, during the warranty period, the product fails due to material or workmanship defects, IDEATEC S.A. will repair or replace (at IDEATEC
S.A.'s discretion) the product free of charge, under the following conditions: IDEATEC S.A. reserves the right (at its own discretion) to replace parts
of defective products or replace the products low value with new or factory refurbished parts or products. Conditions:
1. This warranty is valid only if the device is accompanied by the original invoice or receipt (containing the date of purchase, the type of product, and
the name of the reseller).
IDEATEC S.A. reserves the right to deny its free warranty if the aforementioned documents cannot be produced or if the information contained in
them are incomplete or illegible.
2. This warranty does not reimburse or cover deterioration resulting from adaptations or adjustments to the product without prior written consent from
IDEATEC S.A., mainly to respect technical or safety standards, national or local, in effect in all countries other than for those for which the product is
known and manufactured.
3. This warranty does not apply if the model or serial number on the product has been altered, erased, suppressed, or illegible.
4. This warranty does not cover any of the following points:
a. Periodic maintenance and repair or replacement of parts from normal usage;
b. Any adaptations or modifications aimed at improving the product such as it has been purchased and described in the operating instructions,
without prior written agreement from IDEATEC S.A.;
c. Transportation costs, home delivery costs, and all transport risks directly or indirectly associated with this product's warranty;
d. Installation, removal, and reinstallation costs;
e. Deterioration resulting from:
1. Misuse, including, without limitation, (a) improper use of the product without respecting IDEATEC S.A.'s instructions on proper product usage and
maintenance, and (b) installation or usage of the product against IDEATEC S.A.'s instructions or technical or safety standards in effect in the country
where it is used, and (c) improper or incorrect software installation;
2. Repairs performed by unauthorised repair persons or by the user;
3. Accidents, lightning, flood, fire, improper ventilation, or any other case that exceeds IDEATEC S.A. liability;
4.Failure of the system on which the product is installed.
5.This warranty does not limit the client's statutory rights under national laws in effect in any way, nor the client's rights before the reseller, stipulated
in the sales/purchasing contract.
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