Alarm push frequently?
l. In the app, lower the sensitivity of the motion detection alarm.
2. Check whether there are objects that interfere with and trigger the PIR
sensor in the field of view of the device, such as the outdoor unit of the air
conditioner, driving cars, passing pedestrians, etc. The angle of the device
can be adjusted appropriately to avoid these easily disturbing objects.
3.Turn on "human motion detection" and use humanoid algorithm to filter
useless alarms.
Device doesn't detect motion events
l. In the case of unstable network, the message may not be pushed in time
after the PIRis triggered. In this case, you can first confirm the network status
and remove the camera to verify and confirm in an environment with good
network coverage.
2. Inappropriate installation position will result in PIR not triggering and not
detecting. If the position is too high, the object is too far away, or the object
is too small, the camera will not trigger, try to adjust the installation position
according to the trigger requirements for many times.
SD card not recognized
l. support capacity is 16-1286B TF card.
2. Before use, make sure to format the TF card as FAT32 or exFAT file system on
the computer, then insert it into the camera, and finally perform the format
memory card operation on the camera again.
3. If the TF card is not recognized during use, it is generally a quality problem of
the TF card, and it is necessary to replace the memory card with more stable
reading and writing".
Fast power consumption
I. Inthe case of poor wifi coverage (such as signal is below 85%),which will
increase power consumption.
2. The PIRtrigger frequency is high, and the power consumption will increase
when the infrared light/white light is on at night;
3. The mobile phone often accesses the camera remotely, which will increase
the power consumption.
4. For the first use, it is recommended to use the power to 10%,and then charge
it to 100%,which is helpful for the health of the lithium battery.
For more detailed FAQs,please log in to the APP,search in "Me"-"More Question"-
"Battery Camera
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