Why is my iGenix IG9813 not collecting water?
- PpatellisaAug 6, 2025
If your iGenix Dehumidifier isn't collecting water, there could be a couple of reasons. First, the room's temperature and humidity might be too low; the unit won't operate if the humidity is below the set level. Second, the air intake filter might be blocked. Try cleaning the filter to remove any obstructions.





