AUTOVAC ECLIPSE TROUBLESHOOT 14
PROBLEM SOLUTION
Unable to power on • Please charge before use. This is commonly caused due to low battery. Visit the FAQ page and
view the “Power” category at www.ihomeautovac.com.
Power Button Flashing RED • There is a SYSTEM ERROR; power button flashing RED. Visit the FAQ page and view the
“POWER” category at www.ihomeautovac.com.
Unable to Start Cleaning • Please charge before use. This is commonly caused due to low battery.
• There is a SYSTEM ERROR; power button flashing RED. Visit the FAQ page and view the
“Power” category at www.ihomeautovac.com.
Not Returning to Charging Base • The Eclipse needs to start its cleaning cycle from the charging base to find its way back.
If you start the Eclipse from a different point or to “Spot Clean,” manually dock it to
recharge when done.
Unable to Connect to Wi-Fi • Make sure the network is 2.4GHz and not 5.0GHz. Visit the FAQ page and view the
“NETWORK & APP SETUP” category at www.ihomeautovac.com.
• Wi-Fi signal is weak. Move Eclipse closer to your router.
Unable to Charge after Docking • Make sure the charging base is plugged into an active outlet and flashing green.
• Make sure there is no obstruction or heavy dust on both the Eclipse metal plates and base
charging contacts.
• Home/Charging icon will flash BLUE when actively charging and turn solid BLUE when fully charged
Abnormal Behavior • Reboot: Power Off the Eclipse by pressing and holding the Power button for 5 to 7
seconds until the light turns off. Press the Power button for 5 to 7 seconds to turn back on.
• Wipe the plastic sensor strip that goes across the front of the Eclipse with a cloth.
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