18
PROBLEM CAUSE SOLUTION
Persistence of
the problem
The machine does not
switch on.
Power cord not connected to a power socket.
Connect the plug to a socket conforming to the technical data indicated in the data plate under the base
of the machine.
Contact
an authorised
service
centre.
Power button switched to "0". Switch the power button to "I".
The machine does not
brew co ee.
No water in the tank. Fill the tank with water.
Capsule not inserted in the capsule holder. Insert one capsule in the capsule holder.
The capsule inserted does not brew co ee. Insert a new capsule in the capsule holder and secure it to the dispensing spout; brew a cup of co ee.
The button has not been pressed.
Press the
or button again.
Water tank not engaged correctly. Make sure the water tank is fully inserted.
Limescale on internal components. Descale the machine as described in the relevant section.
Failure to start the pump. Try to dispense water with no capsule in the compartment.
Water comes out of the
group during brewing.
Wrong capsule type.
Make sure that you have used an "Iperespresso" capsule for domestic use, identi ed by the wording
"Single-dose ground co ee capsules for domestic use" on the packaging for ESPRESSO or BREWED COFFEE.
When I press the but-
ton, the machine does not
dispense steam.
Steam is dispensed, but
milk is not frothed.
The machine is not ready. Wait until the purple light is steady on.
The steam wand is dirty or clogged. Disassemble and wash the steam wand as described in the manual.
The steam wand is clogged.
Turn o the machine and let it cool down. Disassemble the steam wand and remove any possible obstructions
form the steam dispensing holes. Reassemble the steam wand.
The machine is o but the
power button is set to "I".
Machine in power save status.
Turn on the machine by pressing the
or button.
Co ee ows out of the
capsule during the rst
seconds of the brewing
process.
It is normal that co ee ows out during the rst seconds of the brewing process.
PROBLEM - CAUSE - SOLUTION