74
INSTALLER
USERMAINTENANCE TECHNICIAN
TECHNICAL DATA
Error
Code
Anomaly signalled Cause Appliance status / Solution
12
Domestic hot water
inlet probe anomaly
e board detects an anomaly on the DHW inlet probe.
e appliance continues to produce
domestic hot water without non-opti-
mal performance (1)
15 Conguration error
If the board detects an anomaly or incongruity on the elec-
tric wiring, the boiler will not start.
If normal conditions are restored, the
appliance restarts without having to
be reset. Check that the boiler is
congured correctly (1)
16 Fan anomaly is occurs if the fan has a mechanical or electrical fault. Press the Reset button (1)
20 Parasite ame block
is occurs in the event of a leak on the detection circuit or
anomaly in the ame control unit.
Press the Reset button (1)
23
Return probe
anomaly
e board detects an anomaly on the return NTC probe.
e appliance always works with the
pump at maximum speed (1)
29 Flue probe anomaly e board detects an anomaly on the ue gas probe. e appliance does not start (1)
30
Combustion model
setting request
e combustion model identication parameter setting is
incorrect or does not support the rmware evolution of the
combustion control board.
(1)
31
Loss of remote control
communication
is occurs if an incompatible remote control is connected,
or if communication between the boiler and the remote
control is lost or incorrect connection to the terminals.
Disconnect and reconnect the power
to the appliance. If the Remote
Control is still not detected on
re-starting, the appliance will switch
to local operating mode, i.e. using the
controls on the control panel. Check
the correct connection to the termi-
na ls (1).
36
IMG Bus
communication loss
Communication between the various components is inter-
rupted due to an anomaly on the boiler control unit, on the
zone control unit or on the IMG Bus.
e appliance does not satisfy the
central heating requests (1)
37
Low power supply
voltage value
is occurs when the power supply voltage is lower than the
allowed limits for the correct boiler operation.
If normal conditions are restored, the
appliance restarts without having to
be reset (1)
38 Loss of ame signal
is occurs when the boiler is ignited correctly and the
burner ame switches o unexpectedly; a new attempt at
ignition is performed and if normal conditions are re-
stored, the boiler does not have to be reset.
If normal conditions are restored, the
appliance restarts without having to
be reset (1) (2)
43
Block due to loss of
ame signal
is occurs if the ''Flame signal loss'' error occurs many
times in a row within a preset period (38).
Press the Reset button, before
restarting, the appliance will run a
post-ventilation cycle. (1)
(1) If the shutdown or fault persists, contact an authorised company (e.g. Authorised Service Centre)
(2) e anomaly can only be veried in the list of errors in the “Information” menu
(3) Error displayed only on CAR
V2