What to do if my IMOU Security Camera is offline?
If the green light is on, verify that your router has internet connectivity. If the internet is working, try restarting the camera. If the red light flashes, reset the camera and configure it again. A solid red light indicates a camera fault.
How to fix 'Failed to configure device network' error on IMOU Security Camera?
First, try resetting your camera and connecting it again. Also, some cameras only support 2.4GHz Wi-Fi. If your router has dual-band (2.4GHz/5GHz), make sure you are connecting to the 2.4GHz network.
Why is human detection not working on my IMOU Security Camera?
Ensure that you have enabled “Human Detection” in the Device Settings screen of the Imou Life App.
Why is there no audio on my IMOU Security Camera?
First, ensure that the audio function is turned on in the camera settings. Second, make sure that the audio is turned up on your viewing device.
What happens when the Micro SD card is full in my IMOU Security Camera?
When the Micro SD card reaches its full capacity, the system will automatically overwrite the oldest recorded videos. Make sure to save any important footage in time to prevent data loss.
Diagram labeling key parts like LED Indicator, Lens, Mic, Buttons, Spotlight, and Antenna.
Explanation of LED states and corresponding device operational statuses.
Guidance on optimizing wireless connection by avoiding obstacles and interference.
Guidance on using mounting screws, wall anchors, and connecting the power adapter.
General| Total megapixels | 2 MP |
|---|---|
| Maximum resolution | 1920 x 1080 pixels |
| Video compression formats | H.264, H.265 |
| Sensor type | CMOS |
| Progressive scan | Yes |
| Optical sensor size | 1/2.8 \ |
| Type | IP security camera |
| Antenna type | External |
| Certification | CE, FCC |
| Antennas quantity | 2 |
| Placement supported | Indoor |
| Connectivity technology | Wired & Wireless |
| Built-in HDD | No |
| Compatible memory cards | MicroSD (TransFlash) |
| Maximum memory card size | 256 GB |
| Siren noise level | 110 dB |
| Alert notification type | Text alert message |
| Form factor | Bullet |
| Mounting type | Ceiling/wall |
| Product color | White |
| Housing material | Metal |
| Protection features | Dust resistant, Waterproof |
| International Protection (IP) code | IP67 |
| DC output current | 1 A |
| DC output voltage | 12 |
| Power source type | AC, DC |
| Power consumption (typical) | 10 W |
| Digital zoom | 16 x |
| Focus adjustment | 1.2 |
| Number of lenses | - |
| Fixed focal length | 3.6 mm |
| Operating temperature (T-T) | -30 - 60 °C |
| Operating relative humidity (H-H) | 0 - 95 % |
| Mobile operating systems supported | Android, iOS |
| LED type | IR |
| Night vision distance | 30 m |
| Number of cameras | 1 |
| Audio system | 2-way |
| Frequency band | 2.4 GHz |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Ethernet interface type | Fast Ethernet |
| Supported network protocols | ONVIF |
| Harmonized System (HS) code | 85258900 |
Weight and Dimensions| Depth | 151.9 mm |
|---|---|
| Width | 82.9 mm |
| Height | 113.3 mm |
| Weight | 460 g |
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