What to do if my IMOU Security Camera cannot work normally or start?
Ensure that the network cable is properly connected and that the NVR or switch supports POE power supply. When the indicator light on the NVR or switch flashes, it indicates that the camera is receiving power.
Where are the recorded videos saved on IMOU Digital Camera?
Recorded videos are saved either in the NVR or in the Imou cloud if you have enabled it.
Why is the IR effect not good on my IMOU Turret?
If the IR effect of your IMOU Digital Camera is not good, it might be because the infrared light is reflecting off something and interfering with the lens. Try adjusting the lens angle to avoid any obstructions around it.
Where are the recorded videos saved from my IMOU Security Camera?
Your recorded videos are saved in the NVR. If you have enabled the Imou cloud, your recorded videos are saved in the Imou cloud.
Why is the IR effect not good on my IMOU Security Camera?
The infrared light might be reflected to the lens. To resolve this, adjust the lens angle to avoid occlusions around the lens.
Instructions for adjusting the camera's viewing angle after installation.
Guidance on how to mount the camera on a wall.
General| Mounting kit | Yes |
|---|---|
| Number of cameras | 1 |
| Type | IP security camera |
| Antenna type | External |
| Certification | CE, FCC |
| Antennas quantity | 2 |
| Placement supported | Indoor & outdoor |
| Connectivity technology | Wired & Wireless |
| Maximum operating distance | 100 m |
| Mounting type | Ceiling/wall |
| Product color | White |
| Housing material | Metal, Plastic |
| International Protection (IP) code | IP67 |
| Operating temperature (T-T) | -30 - 60 °C |
| Operating relative humidity (H-H) | 0 - 95 % |
| DC output current | 1 A |
| DC output voltage | 12 |
| Power source type | DC |
| Power consumption (typical) | 7 W |
| Audio system | 2-way |
| Digital zoom | 16 x |
| Number of lenses | - |
| Fixed focal length | 2.8 mm |
| Total megapixels | 2 MP |
| Maximum resolution | 1920 x 1080 pixels |
| Video compression formats | H.264, H.265 |
| LED type | IR |
| Night vision distance | 30 m |
| Sensor type | CMOS |
| Optical sensor size | 1/2.7 \ |
| Bluetooth | No |
| Frequency band | 2.4 GHz |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Supported network protocols | CGI, ONVIF |
| Compatible memory cards | MicroSD (TransFlash) |
| Maximum memory card size | 256 GB |
| Siren noise level | 110 dB |
| Mobile operating systems supported | Android, iOS |
| Harmonized System (HS) code | 85258900 |
Weight and Dimensions| Height | 102.2 mm |
|---|---|
| Weight | 352 g |
| Diameter | 109.9 mm |
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