Ingenico DESK/5000 - Page 2

GET TO KNOW YOUR DESK/5000
Your DESK/5000 o󰀨ers intuitive buttons and a touchscreen
interface for easy navigation and use.
Magicbox
Ethernet cable
Receipt paper*
User-friendly 3.5 inch
color touchscreen display
Color coded buttons
with raised symbols for
touch navigation
CREDIT CARD SALE
For card present credit transactions, follow these steps:
1. From the idle screen, press ENTER [ O ] and select
Sale on the screen.
2. Key in the sale amount and press ENTER [ O ].
3. When prompted, insert/swipe/tap the card on the
reader. Press ENTER [ O ] to conrm the amount.
4. When prompted, have the customer sign the screen
and press ENTER [ O ].
5. The screen will indicate if the transaction is approved.
The receipt will print automatically.
For card present debit transactions, follow these steps:
DEBIT CARD SALE
1. From the idle screen, press ENTER [ O ] and select
Sale on the screen.
2. Key in the sale amount and press ENTER [ O ] .
3. When prompted, insert card into reader and DO NOT
REMOVE. Press ENTER [ O ] to conrm the amount.
4. When prompted, have the customer key in the PIN
number and press ENTER [ O ].
5. The screen will indicate if the transaction is approved.
The receipt will print automatically.
Contactless card entry
The silver button allows you to access the
di󰀨erent application menus.
HOME
The red [ x ] button cancels the transaction
or function in progress.
CANCEL
BACKSPACE
The yellow [ < ] button deletes the last
character entered.
ENTER / ACCEPT
The green [ O ] button accepts or conrms
an action. It is also used to turn on the device.
PAPER FEED
The button on the lower left allows you to
advance the receipt roll.
POUND / PUNCTUATION
The button on the lower right opens the login
screen for the Admin menu.
X
<
.,#*
▲
Receipt paper compartment*
(lift catch and insert with end
pulled out from under the roll)
* New devices are shipped with the receipt paper installed.
BASIC TRANSACTION TYPES
In the following sections, we’ve provided simple steps to help you start
using your new payment device. Please note that transaction ow may
vary, depending on your account services.
© 2023 Elavon, Inc. All rights reserved. Elavon is a trademark in the United States and/or other countries. This information is prepared by Elavon
as a service for its customers. All features and specications are subject to change without notice.