Ingenico iWL220 User Manual

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Ingenico (UK) Ltd
Ridge Way, Donibristle
Industrial Park, Hillend
DUNFERMLINE KY11 9JU
Part No: DIV434674A
Copyright © 2012 Ingenico (UK) Ltd. Image for illustrative purposes only; product may vary from that shown.
www.ingenico.com
Ingenico User Guide
iWL220
Optional Integrated Contactless Reader

Ingenico iWL220 Specifications

General

Connectivity	Bluetooth
Battery	Li-Ion
Processor	ARM9
Memory	16MB RAM
Card Readers	Magnetic stripe
Printer	Thermal
Security	PCI PTS 2.x
Device Type	Portable
Storage Temperature	-20°C to +55°C

Summary

Introduction

Keeping Records

Guidelines for maintaining transaction receipts and End of Day reports for a minimum of six months.

Helpdesk Information

Details on contacting the terminal helpdesk for support and finding terminal identification numbers.

Terminal Security and Care

Checks for tampering, security seals, and proper cleaning procedures to maintain terminal integrity.

Your Terminal

Contents of Box

Lists the items included in the Ingenico iWL220 payment terminal package.

Terminal Overview

Provides an overview of the terminal's display, keypad, and base unit features.

Connections and Setup

Details on connecting the base unit to power, telephone lines, or LAN.

Bluetooth Association

Instructions for pairing the terminal with a Bluetooth base unit for wireless communication.

Transactions

Performing Sales Transactions

Steps for entering transaction amounts and processing sales via contactless, chip, or swipe.

Sales with Gratuity

Guidance on enabling and performing transactions with added gratuities (tips).

Sales with Cashback

Instructions for processing transactions that include customer cashback.

Transaction Receipts

Merchant Copy - Signature Transactions

Details the fields and layout of a merchant copy receipt for signature-based card transactions.

Merchant Copy - PIN Transactions

Explains the merchant copy receipt for PIN-based card transactions, including gratuity.

Merchant Copy - Contactless Transactions

Shows the merchant copy receipt for contactless transactions, detailing fields and verification.