TMS, iWL221 GPRS, Card Sales & Refunds Quick Guide, 0613 v1
Chip & PIN Sales Section
1. Chip & PIN Sales Process (Customer Present)
When accepting payment by credit or debit card when the customer is present at the
time of the transaction. For additional information also see your main iWL220/250
Terminal User Guide (starting from Section 13, page 12).
Ensure that you have a GPRS signal by checking for the signal ‘prompt’ e.g.( ) on the
READY screen.
Your card machine (terminal) will assume a Chip & PIN sale when a card is inserted.
Insert the card, chip rst, facing up.
Enter the sale value (e.g. for 10.76 key 1076) and press
the green ENTER key.
The terminal will now check the card that has been
inserted.
If cashback has been enabled on your terminal you will
be prompted to key the value.
The terminal will briey display a processing message.
The customer must enter their 4 digit PIN (Personal
Identification Number) - ask them to do this discreetly.
To correct any keying errors, press the yellow CLEAR key.
Ensure the green ENTER key is pressed after the PIN
has been entered.
The terminal will connect to Elavon and authorise the
transaction, during this time a number of messages will
appear on the screen.
Step
1
SALE
Key in Amount:
10.76
and then press ENTER
Step
2
SALE
Checking card
Please wait...
Amount 10.76
PIN: ****
Cardholder to key PIN
Enter=OK Clear=REKEY
Step
3
GPRS
O2-UK
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