Changing the paper roll
A display message is displayed when the paper roll is detected as empty. Please proceed as described fol-
lows and confirm the display message.
1. Open the printer cover by lifting the flap up.
2. Remove the remaining part of the old paper roll.
3. Place the new paper roll in the way as shown in the
graphics. Observe the right direction.
4. Close the cover flap until it is snapped in.
Hint: Please use paper rolls with a diameter of up to 40mm and a width of 58mm.
Error messages
.
Display Diagnosise/Action
Disastrous error!
• Please call the hotline
Card unreadable
• It was not possible to read the card.
• The card was not correctly guided through the reader.
Check for the correct position of the card when reading.
Clean the card reader with a cleaning card.
Invalid card
• The card is not recognised as valid by the terminal.
Check the valid card types with your payment service provider.
Invalid card data
• Wrong Card data
Payment transactions are not possible with this card.
Processing error
• No answer from payment network
• Termination by user
• Technical problems
Call the hotline.
Transaction not possible Call the hotline.
Please wait Please wait for system to be ready.
Die ausführliche Bedienungsanleitung steht zum Download unter www.ingenico.de als PDF-Dokument zur
Verfügung.
Hotline
In case you call the hotline of your payment service provider you should have the Terminal-ID available.
Your Terminal-ID:
Your network provider:
Ingenico GmbH
Am Gierath 10
D-40885 Ratingen
www.ingenico.de
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