Insignia NS-19LD120A13 Important Information

5
NS-19LD120A13
www.insigniaproducts.com
Troubleshooting
Remote control
General
Disc playback
Warning
Do not try to repair your TV yourself. Contact
authorized service personnel.
Problem Solution
Remote control does
not work
• Make sure that the power cord is correctly connected to your
TV and a power outlet.
• Make sure that there are no obstructions between the
remote control and the remote control sensor on the front of
the TV.
• Point the remote control directly at the remote control
sensor on your TV. For the location of the remote control
sensor, see “Front” in the online User Guide.
• Make sure that the batteries are installed correctly. See
“Installing remote control batteries” in the online User
Guide.
• Replace dead batteries with new batteries. See “Installing
remote control batteries” in the online User Guide.
Trouble programming
your existing
universal remote
control
• See instructions and a table of common codes in
“Programming a different universal remote control” in the
online User Guide.
• Codes are subject to change. For up-to-date codes, go to
www.insigniaproducts.com/remotecodes.
• Replace dead batteries with new batteries. See “Installing
remote control batteries” in the online User Guide.
• Refer to the User Guide that accompanied your universal
remote control and contact the manufacturer if problems
persist.
Problem Solution
No power
• Make sure that the power cord is correctly connected to your
TV and a power outlet.
• Unplug the power cord, wait 60 seconds, then plug the cord
back in and turn on your TV.
• Other devices (for example, a surround sound receiver,
external speakers, fans, or hair dryers) may be interfering
with your TV. Try turning off one device at a time to
determine which device is causing interference. After you
have determined which device is causing interference, move
it further from the TV to eliminate the interference.
“No signal” error
message is displayed
•Press INPUT and make sure that you have selected the
correct input for the device or service you are trying to use.
• If you are using a cable or satellite box, use the remote that
came with that box to change channels.
• Make sure that you have the correct input selected to view
channels from the cable or satellite box.
After Auto Channel
Search, there are no
channels
• Reception can vary by channel depending on the broadcast
power level of a given station. Contact your cable or satellite
TV provider.
• Make sure that the antenna or cable/satellite TV is
connected securely to your TV.
• Try replacing the cable between the antenna/cable or
cable/satellite box and your TV.
One or more channels
do not display
• Make sure that the channels are not blocked. See “Setting
parental control levels” in the online User Guide.
• Make sure that the channels are not hidden. The channel
may have been deleted from the channel list. You can tune
to the channel by pressing the number buttons or you can
add the channel back to the channel list. See “Hiding
channels” in the online User Guide.
• If you are using a cable or satellite box, use the remote that
came with that box to change channels.
• Make sure that you have the correct input selected to view
channels from the cable or satellite box.
• If you are using an antenna, the digital channel signal may
be low. To check the digital channel signal strength, see
“Checking the digital signal strength” in the online User
Guide.
Password is lost
•Enter 9999 to access parental controls, then set a new
password. See “Setting or changing the password” in the
online User Guide.
Some settings cannot
be accessed
• If a setting is grayed, the setting is not available in the
current video input mode.
TV cabinet creaks
• When the TV is in use, the temperature rises naturally and
may cause the cabinet to expand or contract which can
cause a creaking noise. This is not a malfunction.
Control buttons do
not work
• Make sure that the Button Lock option is set to Off. See
“Locking control buttons” in the online User Guide.
• Unplug the power cord, wait a few seconds, then plug the
cord back in and turn on your TV.
TV keeps turning off
• Make sure that the sleep timer is not turned on. See “Setting
the sleep timer” in the online User Guide.
Problem Solution
Playback does not
start
• Make sure that a disc is inserted into the disc slot.
• The disc may be dirty. Clean the disc.
• The disc format may not be supported. For more
information, see “DVD player” on page 7.
No picture
•Press INPUT and make sure that DVD is selected.
No sound
• If your TV is connected to a sound system, make sure that
the volume on the sound system is turned up.
Picture is distorted
during fast
forwarding or
reversing
• This is not a malfunction. When you resume normal
playback the distortion should disappear.
Some playback
features do not work
• Depending on the disc, some playback features such as
stopping, skipping, or repeat playback may not work.
The audio language
or subtitle language
cannot be changed
• Not all discs have multiple languages. Check the disc menu
or disc packaging.
No subtitles
•Press SUBTITLE and make sure that subtitles are set to on.
Problem Solution

Insignia NS-19LD120A13 Specifications

General

Brand	Insignia
Model	NS-19LD120A13
Category	TV DVD Combo
Language	English