63
NS-24D420NA16/NS-24D420MX16 24" 1080p 60Hz, LED TV
www.insigniaproducts.com
Troubleshooting
Use the following troubleshooting information to
solve common problems.
Troubleshooting topics include:
• Viewing system information
• Learning more
• Updating the TV firmware
• Customizing TV settings
• Restoring settings to the defaults
• Video and audio problems
• Remote control problems
• General problems
• INlink (CEC-compatible) device problems
Viewing system information
You may need to view system information during
troubleshooting.
1 Press MENU.
2 Press
W or X to highlight HELP, then press T or
ENTER.
3 Press
S or T to highlight System Info, then press
ENTER or X.
4 If your TV uses open source code, press ENTER to
display the open source code information.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Learning more
You can learn more about Roku, MHL, remote control
codes, and connecting a sound bar.
1 Press MENU.
2 Press
W or X to highlight HELP, then press T or
ENTER.
3 Press
S or T to highlight Learn More, then press
ENTER or
X.
4 Press
S or T to highlight a topic, then press
ENTER. Your TV displays information about the
topic you selected.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Warning
Do not try to repair your TV yourself.
Contact authorized service personnel.