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InSinkErator GN1100 - TROUBLESHOOTING; FILTRATION ISSUES

InSinkErator GN1100
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WHAT TO DO
Property Damage: To avoid water damage, replace any loose or split tubing.
Periodically inspect the unit for any signs of leakage and immediately remove from
service any unit suspected of leaking.
Personal Injury: This tank is a non-pressurized tank. DO NOT modify this system.
DO NOT close vent tube or connect other type taps or valves to the tank. Use only the
InSinkErator tap supplied. Use only parts provided. Contact an authorized InSinkErator
Service agent for repairs or replacement components.
Tap: 2-year warranty
Tank: 2-year warranty
Covers all replacement parts and labour to correct defects in material or
workmanship in the tap system, excluding the replaceable filter cartridge, for
the full warranty period from the date of installation in your home. If warranty
service is required during the warranty period, contact an authorized InSinkErator
®
service agent to replace or repair the unit in your home at no cost to you. If
your tap is replaced rather than repaired, the warranty on the new unit shall be
for the duration of the remaining portion of the original tap’s warranty.
Note: Warranty is determined by unit serial number and/or date of installation.
Purchase or installation receipt may be required to verify warranty status. When
service is required, and for the location of your nearest factory authorized service
center, please see attached service agent list.
The foregoing warranty does not apply to damage or inoperation
resulting from accident, alteration, misuse, abuse, improper
installation, installation not in accordance with these instructions
or local electrical and/or plumbing codes. We do not assume any
responsibility for consequential damage. Install using genuine
InSinkErator manufactured components only. Use of
non InSinkErator components will void your warranty.
This appliance must be earth (grounded). This steaming hot water tap is equipped with a cord that
has a grounding conductor and earth ground pin. The plug must be connected to an appropriate outlet
that is properly installed and earth (grounded) in accordance with all local codes and ordinances.
Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet
installed by a qualified electrician. Check with a qualified electrician or serviceman if you are in doubt as
to whether the steaming hot water tap is properly earth (grounded).
WARRANTY INFORMATION
Fire Hazard: To minimize possibility of fire, DO NOT store flammable items such as
rags, paper or aerosol cans near the tank. DO NOT store or use gasoline or other
flammable vapors and liquids in the vicinity of this or any other appliance.
A steaming hot water tap, like any water heater, has a limited life and will eventually fail.
To avoid possible property damage, this steaming hot water tap should be regularly
examined for leakage and replaced when necessary. A drain pan, plumbed to an
appropriate drain or outfitted with a leak detector, should be used in those applications
where any leakage could cause property damage.
TROUBLESHOOTING
Water and steam spits
forcefully from spout
without turning on the tap.
Unit is boiling.
May be normal during initial setup.
Depress tap lever to release some water from
the tank.
Adjust water temperature using dial on tank front.
Remember that at higher altitudes, water boils
at lower temperatures.
Water is not hot
• The unit may not be plugged in.
• The electric outlet is inoperative.
Make sure the unit is connected to a properly
earth (grounded) electric outlet.
Make sure the circuit breaker or fuses are
functioning properly.
• Check that the outlet is not switched off.
Water is too hot
or not hot enough
Thermostat is not adjusted to
your needs.
Adjust the thermostat slowly, then depress or twist tap handle
for 20 seconds to bring in fresh water to be heated at the new
setting. Allow 5-7 minutes for water to reach new temperature.
Water comes out the
vent instead of spout
• Outlet tube is blocked.
Check that outlet tube is not kinked, twisted or pinched.
Unscrew spout end piece and clean out any debris.
Water is dripping from
the spout/vent
intermittently
The expansion chamber isn’t draining
properly due to low water pressure.
• The spout is blocked.
Unplug the unit. If the dripping doesn’t stop after a few
minutes, check the supply valve to ensure it is fully open
and there are no obstructions in the water line reducing
the pressure below 172 kPa (1.7 bar; 25 psi).
i.e., a poorly mounted saddle valve, a clogged water filter,
or a partially opened shut-off valve.
Unscrew spout end piece and clean out any debris.
Water is dripping
from the spout/vent
constantly
Debris in the water line may be
in the tap valve seat causing a
slow water leak.
Unscrew spout end piece and clean out any debris.
Depress or twist lever 7-10 times to flush tap & lines.
Divided stream
Debris in the end piece.
Unscrew spout end piece and clean out any debris.
PROBLEM POSSIBLE CAUSE
5
LED green light on
front of tank does not
illuminate
• The unit may not be plugged in.
• The electric outlet is inoperative.
Make sure that the circuit breaker or fuses are
functioning properly.
• Check that the outlet is not switched off.
FILTRATION ISSUES
Water taste or odour
New filter doesn’t fit
The filter leaks
No water flow or
low water flow
Filter water flow direction is wrong
Filter needs to be flushed out
• Life of filter has expired
• Head and bracket not fully rotated
• Filter O-ring breach
• Head and bracket not fully rotated
• Filter O-ring breach
• Life of filter has expired
Review filter tube connection instructions.
Depress or twist the tap and run until the water is cold.
• If there is no change, replace filter cartridge.
Take out the new filter, put in old filter.
• Remove, inspect, reinstall filter cartridge.
Test unit by reinstalling old filter and rotating to full stop.
Check for leaks.
• Replace filter cartridge. See page 4.
Electric Shock Hazard: Using an ungrounded (no earth ground) or
improperly connected appliance can result in serious injury or death from
electrical shock.

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