8
Charging
• Open the USB Port Cover.
• Connect the X4 to the charger using the provided Type-C to C Cable.
X4 supports PD fast charging with official power accessories (X4 Battery and Fast Charge
Hub), enabling your camera to reach 80% charge in 26 minutes and 100% in 43 minutes.
Ensure you use a charging adapter compatible with the PD protocol and with a charging
capacity of at least 36W.
During charging, the Indicator Lights will emit a solid red light, turning off once the
battery is fully charged.
Charging Time for X4 (9V/2A):
• 0-80%: 38 minutes
• 0-100%: 55 minutes
Finding Your Serial Number
The camera's serial number is a unique identifier crucial for tasks like submitting repair
requests. You can locate it through the following methods:
Product Box:
• Check the back of the original product box for the camera's serial number.
Camera Settings:
• Power on your camera.
• Swipe down on the touchscreen to access the Shortcut Menu, then navigate to
[Settings] > [Camera Info] to view the serial number.
Insta360 App:
• Connect your camera to the Insta360 app.
• Go to app Settings > [Device Information] to find the serial number.
Insta360 Studio:
• Launch Insta360 Studio on your computer and import footage recorded by the
camera.
• Select the footage and click the info icon on the right side of your screen to
access File Properties and view the serial number.
Camera Battery Sticker:
• Remove the battery.
• Locate the barcode sticker on the battery, underneath which the serial number is
written.